Service Bulletin

2021-2023 BMW X5 2nd Row Seat Latch Issue

This manufacturer communication addresses an intermittent issue in 2021-2023 BMW X5 vehicles where the 2nd row 40% (right) seat may not fully latch after using the Easy-Entry function, leading to a 'seat back is unlocked' warning message.

Byeditor david chen2023 BMW X5
2023 BMW X5 — BMW X5 2nd row seat issue
Editorial illustration generated for this article.
NHTSA 10225112BMW X5 2nd row seatBMW X5 seat latch issue"seat back is unlocked" check control messageBMW X5 Easy-Entry seat problem2021 BMW X5 seat2022 BMW X5 seat2023 BMW X5 seatBMW X5 60/40 split seatBMW X5 intermittent seat latch
BMW X5
2021–2022

Symptoms

Owners of 2021-2023 BMW X5 vehicles may encounter a specific BMW X5 2nd row seat issue related to the passenger's side (right) of the 60/40 split 2nd row seat. The primary symptom is that the seat stops moving before reaching its final home position after being returned from the Easy-Entry function. When this occurs, a check control message (CCM) appears, alerting the customer that the seat back is unlocked. This indicates the seat may not be fully latched into position on one side (inner rail).

Diagnosis / Trigger Conditions

This BMW X5 2nd row seat issue typically manifests when the 2nd row 40% (right) side seat is being returned to its normal position after being used in the Easy-Entry mode. The seat's failure to fully engage its latch mechanism triggers the warning message. The problem is described as intermittent, meaning it may not occur every time the Easy-Entry function is used.

Repair Procedure Summary

While the specific repair steps are not detailed in the summary, this manufacturer communication (NHTSA ID 10225112) indicates that BMW is aware of this BMW X5 2nd row seat issue. Typically, such communications advise dealerships on diagnostic procedures and potential adjustments or repairs to resolve the problem. Owners experiencing this issue should expect their dealer to inspect the seat's latching mechanism and associated components.

Owner Action

If you own a 2021, 2022, or 2023 BMW X5 and have experienced the 2nd row 40% (right) seat not fully latching, or if you have seen the "seat back is unlocked" check control message, it is recommended to contact your authorized BMW dealership. They will be able to diagnose the specific cause and perform any necessary adjustments or repairs under warranty, as this is a known issue addressed by a manufacturer communication.

Source: NHTSA Manufacturer Communication 10225112.

Frequently Asked Questions

What is the problem with the 2nd row seat in the 2021-2023 BMW X5?
The 2021-2023 BMW X5 may have an intermittent issue where the 2nd row 40% (right) seat does not fully latch after being returned from Easy-Entry, leading to a warning message.
What warning message might I see for this BMW X5 2nd row seat issue?
You might see a check control message (CCM) on your dashboard alerting you that the "seat back is unlocked" if the 2nd row seat fails to latch properly.
Which BMW X5 models are affected by this seat latch problem?
This manufacturer communication, NHTSA ID 10225112, applies to 2021, 2022, and 2023 BMW X5 vehicles.
What should I do if my BMW X5 has this 2nd row seat issue?
If your 2021-2023 BMW X5 exhibits this 2nd row seat issue, you should contact your local BMW dealership for diagnosis and repair.

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