2021-2023 BMW X5/X7 Seat Stops Moving Check Control Message TSB
Owners of 2021-2023 BMW X5 and X7 vehicles may encounter a specific issue where the 2nd row 60% (left) side seat stops moving prematurely when returning from Easy-Entry, triggering a "seat back is unlocked" check control message. This manufacturer communication, NHTSA ID 10225111, addresses the…
Sarah Mitchell2022 BMW X5
Also applies to
- BMW X5
- 2021, 2023
- BMW X7
- 2021–2023
Symptoms of the Seat Malfunction
Owners of 2021-2023 BMW X5 and X7 vehicles may experience a specific issue with the second-row seating. The primary symptom is that the 2nd row seat 60% (left) side stops moving prematurely when being returned from the Easy-Entry position. It fails to reach its fully latched, home position.
Accompanying this physical malfunction, a check control message (CCM) will appear. This message alerts the driver that the "seat back is unlocked," indicating a safety concern with the seat's secure positioning. This specific problem is addressed in manufacturer communication NHTSA ID 10225111.
Diagnosis and Trigger Conditions
The described seat malfunction is specifically triggered when the 2nd row seat 60% (left) side is being returned from its Easy-Entry function. This feature allows for easier access to the third row. The system detects that the seat has not fully engaged or locked into its final position, leading to the warning.
What Owners Should Do
If your 2021-2023 BMW X5 or X7 exhibits the "seat back is unlocked" check control message or if the 2nd row 60% (left) side seat stops moving after using the Easy-Entry feature, it is recommended to contact your authorized BMW dealer. While the specific repair procedure is not detailed in this summary, the issue indicates a potential safety concern with the seat's locking mechanism.
A qualified technician will be able to diagnose the root cause of the seat malfunction and perform the necessary repairs. Since this is a known issue documented by BMW, it is likely that a software update or mechanical adjustment will be required to resolve the problem and ensure the seat operates correctly and safely.
Source: NHTSA Manufacturer Communication 10225111
Frequently Asked Questions
- What does the 'seat back is unlocked' message mean in my BMW X5 or X7?
- This message indicates that your 2nd row 60% (left) side seat has not fully latched into its home position, often after being used with the Easy-Entry function. It is a safety alert that the seat is not securely locked.
- Which BMW models are affected by the seat stopping issue?
- This issue primarily affects 2021, 2022, and 2023 BMW X5 and X7 models, specifically concerning the 2nd row 60% (left) side seat when returning from the Easy-Entry position.
- What should I do if my BMW X5 seat stops moving or shows a 'seat back is unlocked' warning?
- If you experience the BMW X5 seat stops moving issue or the 'seat back is unlocked' warning, you should contact your authorized BMW dealer. They can diagnose the problem and perform the necessary repairs to ensure the seat functions correctly and safely, as outlined in manufacturer communication NHTSA ID 10225111.
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