Bulletin de service

2021 BMW X5/X6 Driver Attention Camera Setting Missing

A manufacturer communication, NHTSA ID 10212529, addresses a concern where the Driver Attention Camera (DCS) setting is missing or greyed out in 2021 BMW X5 and X6 models. This setting, normally found under General settings, Driver Attention Camera, may require dealer diagnosis.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 BMW X5
2021 BMW X5 — BMW X5 Driver Attention Camera
Editorial illustration generated for this article.
10212529BMW X5 Driver Attention CameraBMW X6 Driver Attention CameraDriver Attention Camera (DCS) setting is missing or greyed outDCS setting greyed outEQUIPMENT ADAPTIVE/MOBILITYELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSORBMW X5 TSBBMW X6 TSBGeneral settings Driver Attention Camera
BMW X6
2021

Symptoms

Owners of certain 2021 BMW X5 and X6 vehicles may notice that the "Driver Attention Camera" setting is either completely missing from their vehicle's infotainment system or appears greyed out and inaccessible. This setting is typically located under the "General settings" menu, within the "Driver Attention Camera" subsection. The absence or inoperability of this setting indicates a potential issue with the Driver Attention Camera (DCS) system.

Diagnosis

The primary diagnostic indicator for this issue is the inability to access or modify the Driver Attention Camera (DCS) settings through the vehicle's infotainment system. Specifically, if you navigate to "General settings" and cannot find or interact with the "Driver Attention Camera" option, your vehicle may be affected by this condition. This condition falls under the component categories of "EQUIPMENT ADAPTIVE/MOBILITY" and "ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR."

What Owners Should Do

If you are experiencing issues with your BMW X5 Driver Attention Camera setting being missing or greyed out, it is recommended to contact an authorized BMW dealership. While the manufacturer communication (NHTSA ID 10212529) describes the symptom, it does not specify a direct owner-performable fix. A qualified technician will need to diagnose the underlying cause, which may involve software updates or further system checks related to the Driver Attention Camera (DCS) module. Ensure you mention that your BMW X5 Driver Attention Camera setting is the issue you are experiencing.

Important Warnings

BMW is not explicitly notifying consumers about this specific technical service bulletin (TSB). Owners who experience a problem with their BMW X5 Driver Attention Camera should proactively contact their dealership for diagnosis and repair. This update differs from a safety recall, meaning there may not be a formal notification letter sent to vehicle owners.


Source: NHTSA ID 10212529

Frequently Asked Questions

What is the Driver Attention Camera (DCS) in my BMW?
The Driver Attention Camera (DCS) is a feature in your BMW designed to monitor driver attentiveness. Its settings are typically found under the 'General settings' menu in your vehicle's infotainment system.
Why is my BMW X5 Driver Attention Camera setting missing or greyed out?
According to BMW manufacturer communication NHTSA ID 10212529, some 2021 BMW X5 and X6 vehicles may experience a condition where the Driver Attention Camera (DCS) setting is either missing or appears greyed out, making it inaccessible. This indicates a potential issue with the DCS system.
What should I do if my BMW X5 Driver Attention Camera setting is unavailable?
If you find your Driver Attention Camera (DCS) setting missing or greyed out, you should contact an authorized BMW dealership. A technician will need to diagnose the cause and perform any necessary repairs or software updates related to the system.
Is this issue with the Driver Attention Camera a safety recall?
No, this issue is addressed by a manufacturer communication (TSB) and is not a safety recall. BMW is not formally notifying owners, so you will need to proactively contact your dealer if you experience this problem.

What BMW X5 owners report

Counted from the records in our database across 27 model years.

3,423
Owner complaints
114
Recalls
1,651
Service bulletins
120
Crashes reported
159
Fires reported
132
Injuries reported

The 2021 model year

112 complaints, the 14th most of 27 model years on file. Owners reported 10 crashes, 3 fires and 7 injuries for this year, which also has 12 recalls on file.

Electrical System and Equipment Adaptive/Mobility, the system this article covers, accounts for 589 of 3,423 complaints (17%), including 39 for 2021.

Complaints by model year

Model years with the most complaints for the BMW X5
2001160
2006195
2008235
2009157
2011331
2012295
2013162
2015152
2019194
2021112

Most-reported systems

  1. Engine — 749
  2. Air Bags — 663
  3. Electrical System — 587
  4. Power Train — 475
  5. Fuel/Propulsion System — 335

Latest recalls for the 2021 model year

  • 22V267000 — Visibility (Apr 2022)
  • 21V156000 — Seats (Mar 2021)
  • 21V096000 — Back Over Prevention (Feb 2021)
All 2021 recalls →

Recent owner reports about electrical system and equipment adaptive/mobility

My 2021 BMW X5 xDrive40i Sport (112,000 miles) intermittently fails to start, occurring on approximately 80% of start attempts, and displays the message "Repeat Start Attempt." The issue first occurred on September 8, 2026, while the vehicle was parked at my…

2021 BMW X5 owner, Sep 2026

The starter motor malfunctioned, which then prevented the car from starting when it was hot. It could only be started after it had completely cooled down. Additionally, the fault code indicated that there was a problem with the starter motor.

2021 BMW X5 owner, Sep 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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