2025 BMW Augmented View Arrows Incorrect SIB 65 03 26

Owners of certain 2025 BMW models, including the X1, X3, X2, and 230i, may observe an unusual display anomaly in their vehicle's Augmented View system. Specifically, the navigation arrows shown on the Central Information Display (CID) appear to be rotated by 180 degrees, effectively showing them inverted. This problem is detailed in BMW Service Information Bulletin SIB 65 03 26, issued on February 17, 2026.

The bulletin, SIB 65 03 26, identifies the root cause as unfavorable software within the Headunit 6 (HU-H6). This software glitch prevents the Augmented View from correctly rendering directional arrows, leading to confusion for drivers. This repair is noted as both mobile friendly and remote software upgrade (RSU) friendly, indicating flexibility in how the update can be applied.

Symptoms

The primary symptom is the incorrect display of directional arrows within the Augmented View feature on the Central Information Display (CID). Drivers will notice that the "arrows are rotated by 180°", appearing inverted compared to their correct orientation. This visual discrepancy can impact navigation clarity and driver confidence.

Cause

The underlying cause of the inverted arrows is identified as unfavorable software residing in the Headunit 6 (HU-H6). This software prevents the Augmented View system from accurately processing and displaying directional information.

Diagnosis / Trigger Conditions

To diagnose this issue, technicians will first determine the vehicle's current I-level using either the AIR or Key Reader/AWP (Aftersales Workplace) applications. If the I-level is found to be lower than version 25-11-540, the vehicle requires a software update. If the I-level is already 25-11-540 or higher, standard diagnostic procedures should be followed.

Repair Procedure Summary

The repair involves reprogramming the Headunit 6 (HU-H6) to the latest software version. For vehicles with an I-level lower than 25-11-540, the programming procedure requires updating the vehicle to I-level 25-11-540 or higher using ISTA 4.57.25 or a newer version. The process includes connecting a BMW-approved battery charger/power supply, connecting the programming system (ISTA 4) to the vehicle, determining and accepting the measures plan, and fully working through it. After programming, a vehicle test is performed, and any fault memory is deleted. The functionality of the Augmented View system is then checked to ensure the arrows display correctly.

Important Warnings

When performing any programming or coding procedures, it is crucial to always connect a BMW-approved battery charger/power supply (SI B04 23 10) to maintain stable voltage throughout the process. ISTA will automatically reprogram and code all programmable control modules that do not have the latest software during this update.

Claim Information and Warranty

For warranty claims related to this issue, the repair code is 6512580200, described as "Headunit High HU-H Software error / internal device fault." Various labor operation codes may apply, including 00 00 006 (Carrying out vehicle test - Main work), 00 00 556 (Carrying out vehicle test - Plusposition), 61 21 528 (Supporting voltage of the vehicle electrical system / recharging vehicle battery), 61 00 006 (Carrying out vehicle diagnosis, ABL), 00 58 500 (Diagnosis Worktime Flat Rate), and 61 00 730 (Program/encode control unit(s)). If other eligible work is performed, refer to SI B01 01 20 or B01 07 20 for guidance on documenting diagnosis work time.

NHTSA ID: 11028926