2024 BMW X1 / X2 Distorted Welcome Light Image TSB
BMW has issued Service Information Bulletin SIB 63 03 24 for 2024 BMW X1 and X2 models addressing a distorted welcome light image projected from the exterior mirror assembly. This issue is caused by delamination of the LED module's film due to heat, requiring replacement of the light module.
Also applies to
- BMW X2
- 2024
Owners of 2024 BMW X1 (U11) and X2 (U10) Sports Activity Vehicles may notice a problem with their vehicle's welcome light. Specifically, the welcome light image displayed from the exterior mirror assembly appears distorted. This issue, which affects the ground lighting/LED door projector, is addressed by BMW Service Information Bulletin SIB 63 03 24.
Symptoms
The primary symptom of this issue is a distorted welcome light image projected onto the ground from the exterior mirror assembly. Instead of a clear BMW logo or other design, the image may appear blurry, incomplete, or otherwise malformed.
Cause
BMW has identified the root cause of the distorted welcome light image. It stems from the delamination of the film on the LED module, which is part of the exterior mirror assembly. This delamination is attributed to heat exposure, leading to the optical distortion observed by owners of the 2024 BMW X1 and X2.
Repair Procedure Summary
To correct the distorted welcome light image, technicians are instructed to replace the affected light module within the exterior mirror assembly. The repair process involves verifying the customer's concern and then following specific repair instructions outlined in ISTA/AIR document 63 13 270. After the replacement, the vehicle can be reassembled, and the repair can be verified to ensure the welcome light image is no longer distorted.
Important Note for Owners
BMW states that the exterior mirror itself does not need to be removed from the vehicle to replace the light module. This simplifies the repair process and potentially reduces labor time.
Claim Information
This repair is covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. The repair code associated with this issue is 6313113300, which covers the replacement of the light module for logo projection with optical distortion. Labor operations for diagnosis include 63 00 009* for checking the lighting system and 00 58 500* for diagnosis worktime. For replacing one light module, labor operations 63 13 270 (main work) or 63 13 770 (plusposition) are used. If both light modules require replacement, labor operation 63 99 000 is applied. Technicians should refer to SI B01 01 20 or B01 07 20 for applicable procedures regarding documenting and claiming diagnosis work time.
Required Parts
Technicians should obtain the correct light module part numbers by entering the vehicle's chassis number into ETK or AIR, which accounts for specific equipment and options. This ensures the correct left or right light module is ordered.
NHTSA ID: 11013052
Gallery
2 images
What BMW X1 owners report
Counted from the records in our database across 14 model years.
- 853
- Owner complaints
- 27
- Recalls
- 556
- Service bulletins
- 40
- Crashes reported
- 17
- Fires reported
- 42
- Injuries reported
The 2024 model year
30 complaints, the 8th most of 14 model years on file. Owners reported 3 crashes, 0 fires and 1 injury for this year, which also has 3 recalls on file.
Complaints by model year
| 2013 | 102 | |
|---|---|---|
| 2014 | 114 | |
| 2015 | 94 | |
| 2016 | 163 | |
| 2017 | 164 | |
| 2018 | 60 | |
| 2020 | 13 | |
| 2023 | 71 | |
| 2024 | 30 | |
| 2025 | 17 |
Most-reported systems
- Electrical System — 164
- Service Brakes — 136
- Air Bags — 128
- Power Train — 125
- Engine — 106
Latest recalls for the 2024 model year
- 26V422000 — Service Brakes, Hydraulic (Jul 2026)
- 24V697000 — Electronic Stability Control (Esc) (Sep 2024)
- 24V104000 — Service Brakes, Hydraulic (Feb 2024)
Recent owner reports
2024 BMW X1 xDrive, 8000 miles, original tires. Front right tire wear to 2.7mm, front left tire wear to 4mm, and rear tires wear to 5mm. AWD vehicle where fronts should not be significantly outpacing rear wear.
Read owner complaints →We have owned the car for nearly 2 years and the rear cross traffic alert has never worked, even when cars and pedestrians are walking behind the vehicle. BMW says nothing is wrong. Many other drivers report the exact same issue with their BMW.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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