2021 BMW X1 Tailgate Smart Opener Inoperative TSB
A Technical Service Bulletin (TSB) has been issued for the 2021 BMW X1 regarding an inoperative contactless tailgate opening/closing function, also known as the "Smart Opener." This document, NHTSA ID 10202472, provides information on diagnosing and resolving this equipment electrical issue.
Symptoms
Owners of the 2021 BMW X1 may notice that the contactless tailgate opening/closing function, also referred to as the "Smart Opener," is inoperative. This means the tailgate will not open or close automatically when activated by foot motion or similar gestures.
Diagnosis
This issue is categorized under EQUIPMENT:ELECTRICAL, indicating a potential problem within the vehicle's electrical system related to the tailgate mechanism. The manufacturer communication NHTSA ID 10202472 has been released to provide guidance on this specific concern.
Repair Procedure Summary
The manufacturer communication addresses the condition where the 2021 BMW X1 Smart Opener is inoperative. While specific repair steps are not detailed in the summary, the TSB provides technicians with the necessary information to diagnose and resolve the underlying electrical issue affecting the contactless tailgate function.
Owner Action
If you are experiencing an inoperative contactless tailgate opening/closing function on your 2021 BMW X1, it is recommended to schedule an appointment with an authorized BMW dealership. Inform them about the issue, specifically mentioning the "Smart Opener" function not working. They will be able to consult manufacturer communication NHTSA ID 10202472 and perform the appropriate diagnosis and repair.
Source: NHTSA manufacturer communication 10202472.
What BMW X1 owners report
Counted from the records in our database across 14 model years.
- 853
- Owner complaints
- 27
- Recalls
- 556
- Service bulletins
- 40
- Crashes reported
- 17
- Fires reported
- 42
- Injuries reported
The 2021 model year
10 complaints, the 12th most of 14 model years on file. Owners reported 4 crashes, 0 fires and 4 injuries for this year, which also has 1 recall on file.
Equipment, the system this article covers, accounts for 1 of 853 complaints (0%).
Complaints by model year
| 2013 | 102 | |
|---|---|---|
| 2014 | 114 | |
| 2015 | 94 | |
| 2016 | 163 | |
| 2017 | 164 | |
| 2018 | 60 | |
| 2021 | 10 | |
| 2023 | 71 | |
| 2024 | 30 | |
| 2025 | 17 |
Most-reported systems
- Electrical System — 164
- Service Brakes — 136
- Air Bags — 128
- Power Train — 125
- Engine — 106
Latest recalls for the 2021 model year
- 21V554000 — Seat Belts (Jul 2021)
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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