Service Bulletin

2021 BMW X1 'Door Open' Message TSB

A manufacturer communication (NHTSA ID 10212796) for the 2021 BMW X1 and 2022 BMW X2 describes an issue where the 'Door open' message appears in the instrument cluster despite all doors being closed and locked. The vehicle's locking function remains unaffected.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 BMW X1
2021 BMW X1 — 2021 BMW X1 manufacturer_communication
Editorial illustration generated for this article.
Door openDoor open messageBMW Door open message2021 BMW X1 Door open message2022 BMW X2 Door open messageNHTSA 10212796Electrical system faultInstrument cluster warningBMW TSBBMW manufacturer communication
BMW R 1250 GS
2022
BMW X2
2021–2022

Symptoms of the 'Door open' Message

Owners of affected vehicles, including the 2021 BMW X1, may observe a "Door open" message displayed in the instrument cluster (Kombi). This warning appears despite all vehicle doors being fully closed and locked. The presence of this message indicates a potential issue within the vehicle's electrical system.

Diagnosis and Trigger Conditions

The primary trigger for this issue is the vehicle's system incorrectly detecting an open door. This occurs even when physical inspection confirms that all doors are properly shut and the locking mechanism is engaged. The manufacturer communication notes that the "locking operation of the doors is not affected" by this erroneous message. This means the doors are still securely locked, even if the warning is displayed.

What Owners Should Know

This manufacturer communication, NHTSA ID 10212796, describes the "Door open" message issue affecting vehicles like the 2021 BMW X1 and 2022 BMW X2. It clarifies that while the message is present, the actual locking function of the doors remains operational. BMW is not notifying consumers directly about this service bulletin; it is an informational document for dealerships. This 2021 BMW X1 manufacturer_communication serves to inform technicians about the condition.

Owner Action

If you experience the "Door open" message in your 2021 BMW X1 or other affected BMW model, it is advisable to contact your authorized BMW dealership. They can diagnose the specific cause of the electrical system fault and advise on any necessary actions. Be sure to mention the exact symptom: the "Door open" message appearing even when all doors are closed and locked.


Source: NHTSA Manufacturer Communication 10212796

What BMW X1 owners report

Counted from the records in our database across 14 model years.

853
Owner complaints
27
Recalls
556
Service bulletins
40
Crashes reported
17
Fires reported
42
Injuries reported

The 2021 model year

10 complaints, the 12th most of 14 model years on file. Owners reported 4 crashes, 0 fires and 4 injuries for this year, which also has 1 recall on file.

Electrical System, the system this article covers, accounts for 164 of 853 complaints (19%), including 3 for 2021.

Complaints by model year

Model years with the most complaints for the BMW X1
2013102
2014114
201594
2016163
2017164
201860
202110
202371
202430
202517

Most-reported systems

  1. Electrical System — 164
  2. Service Brakes — 136
  3. Air Bags — 128
  4. Power Train — 125
  5. Engine — 106

Latest recalls for the 2021 model year

  • 21V554000 — Seat Belts (Jul 2021)
All 2021 recalls →

Recent owner reports about electrical system

While I was driving my BMW X1 1 to 3 weeks ago, frontal collision warning malfunction, pedestrian alert and request service flashed. It was a distraction and not safe. When My husband brought it to the dealership, they were not certain how to fix it.

2021 BMW X1 owner, May 2023
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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