2022 BMW iX Steering Gear Delivery Stop SIB 32 03 24
BMW has issued Service Information Bulletin SIB 32 03 24 for 2022 BMW iX vehicles concerning a delivery stop due to a faulty Electric Power Steering (EPS) gear. Owners may experience reduced power steering assistance and a warning message.
Important Warnings and What Owners Should Know
BMW has issued Service Information Bulletin SIB 32 03 24, which includes critical warnings regarding the delivery and repair of affected vehicles.
- Delivery Stop Advisory: "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop."
- High-Voltage System Safety: "Only properly trained personnel, who passed all applicable HV Technical Training Courses, should perform repairs which require disconnecting, or removal of High Voltage battery components on any Hybrid or Electric Vehicle. Work performed on High Voltage systems by unqualified persons may result in severe injury or damage to the vehicle. Additional safety information is found in Repair Instruction 61 00... 'Observe safety instructions when handling electric vehicles'."
- Technician Qualification: "It is NOT allowed for non HV certified technicians to work on the high voltage system." This emphasizes the specialized training required for technicians working on the high-voltage components of these vehicles.
Symptoms of a Faulty Steering Gear
Owners of affected 2022 BMW iX vehicles may notice a specific warning message and a change in steering performance. The instrument cluster may display the check control (CC) message: "Steering behavior. Drive moderately. Have it checked by the nearest service partner."
In addition to this message, there will be a noticeable reduction in power steering assistance, particularly during parking maneuvers. This indicates a potential issue with the Electric Power Steering (EPS) system, which is the focus of this 2022 BMW iX steering gear delivery stop.
Cause of the Issue
The root cause of the problem is identified as a faulty capacitor located within the Electric Power Steering (EPS) gear. This component defect can lead to the reduced power steering assistance and the warning message observed by drivers.
Repair Procedure Summary
The correction for the 2022 BMW iX steering gear delivery stop involves replacing the Electric Power Steering (EPS) gear. This procedure is to be performed according to BMW's repair instructions, specifically REP 32 13 572, which details the replacement of the electrical steering box (EPS).
Following the physical replacement, the vehicle's control units require programming and encoding. This ensures that the new EPS gear integrates correctly with the vehicle's electronic systems. Due to the involvement of high-voltage components, only technicians with appropriate HV (High-Voltage) certification and training are authorized to perform this repair.
Required Tools or Parts
The following parts are specified for the repair of the 2022 BMW iX steering gear:
| Part Number | Description | Quantity |
|---|---|---|
| 32 10 5 B35 7F4 | Steering gear, electric | 1 |
| 32 10 5 B4D 1A3 | Steering gear, electric | 1 |
| 07 11 9 905 400 | Hex bolt with washer (M6x25-ZNNIV SI) | 1 |
| 07 14 6 898 283 | Hex bolt (12x1.5x70 ZNS3) | 4 |
| 32 30 6 778 609 | Torx bolt (M8x33) | 1 |
| 31 30 6 865 951 | Torx screw with collar (M12x1.75x50) | 4 |
| 32 13 6 751 292 | Hose clamp (D= 67.8 – 71.0) | 1 |
| 33 30 6 787 062 | Combination nut (M14x1.5-10ZNNIV)[forced round - 5] | 2 |
| 37 10 6 789 678 | Hex nut with flange (M12x1.5-10-ZNS3)[forced round 10] | 2 |
| 31 11 6 899 302 | Multi-purpose bolt (10x45 ZNS3) | 14 |
| 61 27 9 487 465 | Screw (12x1.5x100 10.9) | 4 |
| 83 23 8 849 305 | Lubricating grease FB-1 (100 g) | Sublet as needed |
Claim Information and Labor Operations
For dealer claims related to this Service Information Bulletin SIB 32 03 24, the repair code is 0032630300. The bulletin outlines specific labor operations for the repair process, including:
- Main Work Packages:
- 00 76 954: Replace steering gear, program, and encode vehicle control units, including vehicle test (54 FRU).
- 00 76 955: Replace steering gear (programming and encoding performed with another campaign/repair) (46 FRU).
- 00 76 310: Replace steering gear, program, and encode vehicle control units, including vehicle test (56 FRU).
- 00 76 311: Replace steering gear (programming and encoding performed with another campaign/repair) (47 FRU).
- Additional Work (If Required):
- 00 76 957: Adjusting the rear axle with replacing eccentric screws (14 FRU).
- Associated Labor Operations:
- 32 13 905: Commissioning of electromechanical steering gear (EPS) / initialization.
- 32 00 595: Kinematics Diagnosis System wheel alignment with ride height measurement.
- 32 00 601: Adjusting toe-in on front axle.
- 32 00 650: Additional work for integral active steering (HSR).
BMW AG issued this delivery stop, effective August 2, 2024, for Model Year 2022-2023 BMW iX vehicles produced between October 14, 2021, and November 21, 2022. This Service Information Bulletin (Revision 4) supersedes SIB 32 03 24 dated February 2025.
Source: NHTSA ID 11020909
Frequently Asked Questions
- What is SIB 32 03 24 about for the 2022 BMW iX?
- SIB 32 03 24 is a Service Information Bulletin from BMW regarding a delivery stop for certain 2022 BMW iX vehicles due to a faulty capacitor in the Electric Power Steering (EPS) gear, which can lead to reduced power steering assistance.
- What warning message might I see with a faulty EPS in my 2022 BMW iX?
- If your 2022 BMW iX has this issue, you might see the check control message: "Steering behavior. Drive moderately. Have it checked by the nearest service partner." You may also experience reduced power steering assistance.
- Can I take delivery of a 2022 BMW iX under this delivery stop?
- No, BMW explicitly states: "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired." Vehicles must be repaired before delivery.
- What is the repair for the 2022 BMW iX steering gear issue?
- The repair involves replacing the Electric Power Steering (EPS) gear and then programming and encoding the vehicle's control units. This work must be performed by properly trained and certified high-voltage technicians.
What BMW iX owners report
Counted from the records in our database across 5 model years.
- 120
- Owner complaints
- 12
- Recalls
- 204
- Service bulletins
- 34
- Crashes reported
- 2
- Fires reported
- 19
- Injuries reported
The 2022 model year
32 complaints, the 3rd most of 5 model years on file. Owners reported 3 crashes, 0 fires and 0 injuries for this year, which also has 11 recalls on file.
Steering, the system this article covers, accounts for 10 of 120 complaints (8%), including 5 for 2022.
Complaints by model year
| 2022 | 32 | |
|---|---|---|
| 2023 | 38 | |
| 2024 | 34 | |
| 2025 | 13 | |
| 2026 | 3 |
Most-reported systems
- Electrical System — 34
- Forward Collision Avoidance — 29
- Vehicle Speed Control — 17
- Power Train — 14
- Air Bags — 13
Latest recalls for the 2022 model year
- 25V395000 — Electrical System (Jul 2025)
- 25V470000 — Electrical System (Jul 2025)
- 23V449000 — Electrical System (Jun 2023)
Recent owner reports about steering
On 11/11 I was driving my vehicle and for the first time ever I received a error message in the vehicle of reduced driver steering. It said driving was still possible but take the vehicle to a dealer for evaluation when possible.
Read owner complaints →Error message: Changed Steering Effort, with message stating to bring to dealer. Is occurring regularly but not always.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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