2022 BMW iX Steering Gear Delivery Stop SIB 32 03 24

Important Warnings and What Owners Should Know

BMW has issued Service Information Bulletin SIB 32 03 24, which includes critical warnings regarding the delivery and repair of affected vehicles.

• Delivery Stop Advisory: "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop."
• High-Voltage System Safety: "Only properly trained personnel, who passed all applicable HV Technical Training Courses, should perform repairs which require disconnecting, or removal of High Voltage battery components on any Hybrid or Electric Vehicle. Work performed on High Voltage systems by unqualified persons may result in severe injury or damage to the vehicle. Additional safety information is found in Repair Instruction 61 00... 'Observe safety instructions when handling electric vehicles'."
• Technician Qualification: "It is NOT allowed for non HV certified technicians to work on the high voltage system." This emphasizes the specialized training required for technicians working on the high-voltage components of these vehicles.

Symptoms of a Faulty Steering Gear

Owners of affected 2022 BMW iX vehicles may notice a specific warning message and a change in steering performance. The instrument cluster may display the check control (CC) message: "Steering behavior. Drive moderately. Have it checked by the nearest service partner."

In addition to this message, there will be a noticeable reduction in power steering assistance, particularly during parking maneuvers. This indicates a potential issue with the Electric Power Steering (EPS) system, which is the focus of this 2022 BMW iX steering gear delivery stop.

Cause of the Issue

The root cause of the problem is identified as a faulty capacitor located within the Electric Power Steering (EPS) gear. This component defect can lead to the reduced power steering assistance and the warning message observed by drivers.

Repair Procedure Summary

The correction for the 2022 BMW iX steering gear delivery stop involves replacing the Electric Power Steering (EPS) gear. This procedure is to be performed according to BMW's repair instructions, specifically REP 32 13 572, which details the replacement of the electrical steering box (EPS).

Following the physical replacement, the vehicle's control units require programming and encoding. This ensures that the new EPS gear integrates correctly with the vehicle's electronic systems. Due to the involvement of high-voltage components, only technicians with appropriate HV (High-Voltage) certification and training are authorized to perform this repair.

Required Tools or Parts

The following parts are specified for the repair of the 2022 BMW iX steering gear:

Part Number	Description	Quantity
32 10 5 B35 7F4	Steering gear, electric	1
32 10 5 B4D 1A3	Steering gear, electric	1
07 11 9 905 400	Hex bolt with washer (M6x25-ZNNIV SI)	1
07 14 6 898 283	Hex bolt (12x1.5x70 ZNS3)	4
32 30 6 778 609	Torx bolt (M8x33)	1
31 30 6 865 951	Torx screw with collar (M12x1.75x50)	4
32 13 6 751 292	Hose clamp (D= 67.8 – 71.0)	1
33 30 6 787 062	Combination nut (M14x1.5-10ZNNIV)[forced round - 5]	2
37 10 6 789 678	Hex nut with flange (M12x1.5-10-ZNS3)[forced round 10]	2
31 11 6 899 302	Multi-purpose bolt (10x45 ZNS3)	14
61 27 9 487 465	Screw (12x1.5x100 10.9)	4
83 23 8 849 305	Lubricating grease FB-1 (100 g)	Sublet as needed

Claim Information and Labor Operations

For dealer claims related to this Service Information Bulletin SIB 32 03 24, the repair code is 0032630300. The bulletin outlines specific labor operations for the repair process, including:

• Main Work Packages:
  • 00 76 954: Replace steering gear, program, and encode vehicle control units, including vehicle test (54 FRU).
  • 00 76 955: Replace steering gear (programming and encoding performed with another campaign/repair) (46 FRU).
  • 00 76 310: Replace steering gear, program, and encode vehicle control units, including vehicle test (56 FRU).
  • 00 76 311: Replace steering gear (programming and encoding performed with another campaign/repair) (47 FRU).
• Additional Work (If Required):
  • 00 76 957: Adjusting the rear axle with replacing eccentric screws (14 FRU).
• Associated Labor Operations:
  • 32 13 905: Commissioning of electromechanical steering gear (EPS) / initialization.
  • 32 00 595: Kinematics Diagnosis System wheel alignment with ride height measurement.
  • 32 00 601: Adjusting toe-in on front axle.
  • 32 00 650: Additional work for integral active steering (HSR).

BMW AG issued this delivery stop, effective August 2, 2024, for Model Year 2022-2023 BMW iX vehicles produced between October 14, 2021, and November 21, 2022. This Service Information Bulletin (Revision 4) supersedes SIB 32 03 24 dated February 2025.

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Source: NHTSA ID 11020909