2022 BMW iX Groaning Noise in Luggage Compartment

Symptoms

Owners of 2022 BMW iX Sports Activity Vehicles may notice a distinct "Groaning noise in the front parcel shelf of the luggage compartment area." This 2022 BMW iX groaning noise is typically more pronounced when the vehicle's interior is cold. The affected vehicles were produced from the start of production in November 2021 until May 22, 2022.

Cause of the Groaning Noise

BMW has identified the root cause of the 2022 BMW iX groaning noise. The issue stems from the retaining springs on both the left and right sides of the front parcel shelf. These springs have too much play, leading to the audible groaning sound, particularly under colder conditions.

Repair Procedure Summary

Service Information Bulletin SI B51 10 22 (Revision 2), which supersedes the bulletin dated December 2023, provides the corrective action. The procedure for addressing the 2022 BMW iX groaning noise involves verifying the customer's complaint first. If the groaning noise is reproducible with the existing front parcel shelf installed, the shelf must be replaced. After installing the new front parcel shelf, the repair should be verified to ensure the noise is eliminated.

Required Parts and Tools

To correct the groaning noise, the front parcel shelf needs to be replaced. The specific part required is part number 51 47 6 926 674. It is crucial that the replacement part has an AI (revision index) of 06 or higher to ensure the issue is resolved permanently. The bulletin includes an image of a part label highlighting the part number and the required AI revision index.

Claim and Warranty Information

This repair is covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. The repair code associated with this service is 5147073700, described as "Cubby covers/storage compartments in luggage compartment Loose." Technicians will use specific labor operations such as 51 47 148 (removing and installing/replacing rear parcel shelf) or 51 47 684 (Plus version). Additional labor operations like 51 00 001 for localizing body complaints or 00 58 500 for diagnosis work time may also apply. If another repair is being performed concurrently, the Plus code labor operation 51 47 684 should be used instead of 51 47 148.

Important Notes for Owners

BMW is not directly notifying consumers about this Service Information Bulletin. Owners experiencing a 2022 BMW iX groaning noise from the luggage compartment area should contact their authorized BMW dealer to have their vehicle inspected. This bulletin is a technical guide for dealerships to address a known issue and is not a recall. For documentation and claiming diagnosis work time, technicians are advised to refer to Service Information Bulletins SI B01 01 20 or SI B01 07 20.

Source: NHTSA ID: 11014510, Manufacturer Communication Number: SI B51 10 22