2022 BMW iX Groaning Noise in Luggage Compartment TSB

Symptoms

Owners of 2022 BMW iX vehicles may experience a "groaning noise in the front parcel shelf of the luggage compartment area." This noise is most noticeable when the vehicle interior is cold. This specific 2022 BMW iX groaning noise indicates an issue with the parcel shelf.

Cause of the Groaning Noise

The root cause of the groaning noise in the 2022 BMW iX luggage compartment is identified as excessive play in the retaining springs located on the left and right sides of the front parcel shelf. This looseness allows the parcel shelf to move and create the audible groaning sound, particularly in colder temperatures.

Repair Procedure Summary

BMW Service Information Bulletin SI B51 10 22 outlines the steps to address the groaning noise. This bulletin (Revision 2, dated 2024-01-08) replaces the previous SI B51 10 22 dated December 2023. The primary solution involves replacing the front parcel shelf.

1. Verify Complaint: The technician will first confirm the customer's reported groaning noise.
2. Reproduce Noise: If the noise can be reproduced with the current front parcel shelf installed, it confirms the need for replacement.
3. Replace Parcel Shelf: The front parcel shelf must be replaced with a new part, specifically part number 51 47 6 926 674. It is crucial that the new part has an AI (revision index) of 06 or higher to ensure the issue is resolved. The bulletin includes an image showing how to identify the AI revision index on the part label.
4. Verify Repair: After installing the new front parcel shelf, the technician will verify that the groaning noise is no longer present.

Required Parts and Warranty Information

The correction for the 2022 BMW iX groaning noise requires replacing the front parcel shelf with part number 51 47 6 926 674, which must have an AI (revision index) of 06 or higher. To determine the exact part number that applies to a specific vehicle, technicians should enter the VIN/chassis number into BMW's ETK or AIR systems.

This repair is covered under the terms of the BMW New Vehicle Limited Warranty for Passenger Cars and Light Trucks. The repair code associated with this issue is 5147073700, described as "Cubby covers/storage compartments in luggage compartment Loose."

Labor operations for this repair include:

• 51 47 148: Removing and installing/replacing rear parcel shelf (Main)
• 51 47 684: Removing and installing/replacing rear parcel shelf (Plus)
• 51 00 001: Localizing body complaint(s) (Work time)
• 00 58 500: Diagnosis Worktime Flat Rate (2 FRU)

For detailed flat rate unit (FRU) allowances, technicians should refer to BMW Group's AIR application resource, using the VIN or chassis number. Further guidance on documenting and claiming diagnosis work time can be found in SI B01 01 20 or B01 07 20.

Important Warnings

This Service Information Bulletin SI B51 10 22 is designated as "MOBILE FRIENDLY," indicating that the repair process is designed to be efficient and potentially performed in a mobile service setting.

Owner Action

If your 2022 BMW iX is exhibiting a groaning noise from the luggage compartment, especially in cold weather, you should contact your authorized BMW dealership. Inform them of the symptoms and mention BMW Service Information Bulletin SI B51 10 22. The dealership will be able to diagnose the issue and perform the necessary repair, which involves replacing the front parcel shelf. This repair is expected to be covered under your vehicle's new vehicle limited warranty.

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Source: NHTSA ID: 10249021