2022-2023 BMW iX Display Discrepancies TSB
BMW has issued a manufacturer communication (NHTSA ID 10242527) addressing reports of visual discrepancies in the instrument cluster display and head-up display for 2022-2023 BMW iX models. Owners experiencing these issues should contact their dealer.
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- BMW iX
- 2022
Owners of 2022-2023 BMW iX vehicles may observe visual discrepancies in the instrument cluster display or head-up display. This manufacturer communication, NHTSA ID 10242527, provides information to technicians regarding these concerns.
Symptoms
Customers may notice the following visual issues:
visual discrepancies in the instrument cluster displayvisual discrepancies in the head-up display
These symptoms indicate an issue within the vehicle's electrical system, specifically affecting the instrument cluster or head-up display components.
Diagnosis
This manufacturer communication highlights that the visual discrepancies in the instrument cluster display and head-up display are typically observed by the customer during normal vehicle operation. Technicians will likely perform a visual inspection and potentially use diagnostic tools to identify the root cause of these discrepancies.
Manufacturer's Response
BMW has released manufacturer communication NHTSA ID 10242527 to provide guidance to technicians regarding these visual issues. This communication helps dealers understand and address the reported problems, ensuring a consistent approach to diagnosis and potential repair.
Owner Action
If you own a 2022-2023 BMW iX and notice any visual discrepancies in the instrument cluster display or head-up display, it is recommended to schedule an appointment with an authorized BMW service center. They will be able to diagnose the specific cause of the issue and perform any necessary repairs or updates as outlined in BMW's technical guidance.
Source: NHTSA ID 10242527
Frequently Asked Questions
- What kind of display issues are being reported in the BMW iX?
- Owners of 2022-2023 BMW iX vehicles may notice `visual discrepancies in the instrument cluster display` or the head-up display.
- Is there a specific fix for the 2023 BMW iX instrument cluster display discrepancies?
- BMW has issued manufacturer communication NHTSA ID 10242527 to address these issues, providing guidance to technicians. Owners should consult their dealer for diagnosis and the appropriate resolution.
- Which BMW iX model years are affected by these display problems?
- The manufacturer communication applies to 2022 and 2023 BMW iX models.
- What should I do if my BMW iX has visual display discrepancies?
- If you observe `visual discrepancies in the instrument cluster display` or head-up display in your BMW iX, you should contact an authorized BMW service center to have the vehicle inspected.
What BMW iX owners report
Counted from the records in our database across 5 model years.
- 120
- Owner complaints
- 12
- Recalls
- 204
- Service bulletins
- 34
- Crashes reported
- 2
- Fires reported
- 19
- Injuries reported
The 2023 model year
38 complaints, the 1st most of 5 model years on file. Owners reported 12 crashes, 0 fires and 6 injuries for this year, which also has 12 recalls on file.
Electrical System, the system this article covers, accounts for 34 of 120 complaints (28%), including 7 for 2023.
Complaints by model year
| 2022 | 32 | |
|---|---|---|
| 2023 | 38 | |
| 2024 | 34 | |
| 2025 | 13 | |
| 2026 | 3 |
Most-reported systems
- Electrical System — 34
- Forward Collision Avoidance — 29
- Vehicle Speed Control — 17
- Power Train — 14
- Air Bags — 13
Latest recalls for the 2023 model year
- 25V395000 — Electrical System (Jul 2025)
- 25V470000 — Electrical System (Jul 2025)
- 23V449000 — Electrical System (Jun 2023)
Recent owner reports about electrical system
I am reporting an incident involving unintended vehicle movement/acceleration in my 2023 BMW iX xDrive50. BMW of North America inspected the vehicle and claims no defect was found; however, they refuse to provide the Event Data Recorder (EDR) data or…
Read owner complaints →On November 16, 2023, I was driving the vehicle in the far left lane of the freeway when, without any warning, the vehicle lost propulsion and would not accelerate. It also lost power assisted steering AND power assisted braking.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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