Service Bulletin

2022 BMW i4 Charging Not Possible Fault Code 031B97

BMW has issued a manufacturer communication (NHTSA ID 10228425) for the 2022 BMW i4 addressing charging issues, including the "Charging not possible" message and fault code 031B97. This can prevent AC or DC charging.

Byeditor david chen2022 BMW i4
2022 BMW i4 — 2022 BMW i4 manufacturer_communication
Editorial illustration generated for this article.
031B97"Charging not possible"BMW i4 charging issuesBMW i4 charging faultAC charging, charging interface, charging plug detection: Electrical errorNHTSA 10228425BMW i4 ELECTRICAL SYSTEMBMW i4 EXTERIOR LIGHTINGBMW i4 charging indicator whiteBMW i4 cannot be charged

BMW has released a manufacturer communication, identified by NHTSA ID 10228425, concerning charging problems that may affect the 2022 BMW i4. This communication details specific symptoms and a fault code related to the vehicle's charging system, indicating a potential electrical error.

Owners of affected vehicles may encounter a 2022 BMW i4 manufacturer_communication regarding the inability to charge their vehicle. This issue can prevent both AC and DC charging, significantly impacting the usability of the electric vehicle.

Symptoms

Owners of the 2022 BMW i4 may observe several key symptoms if their vehicle is affected by this issue:

  • The vehicle cannot be charged using either AC (alternating current) or DC (direct current) charging stations.
  • The vehicle does not detect a charging cable when connected.
  • The charging indicator LED on the high voltage charging socket remains permanently white.
  • A Check Control message stating "Charging not possible" is displayed sporadically on the instrument cluster.

Fault Codes

The primary fault code associated with this 2022 BMW i4 manufacturer_communication is:

Code Description Module
031B97 AC charging, charging interface, charging plug detection: Electrical error CCU

This fault code, 031B97, is stored in the CCU (Charging Control Unit) and points to an electrical error within the AC charging interface's plug detection system.

Diagnosis

The issue is typically triggered when the vehicle fails to properly detect a connected charging cable, leading to the inability to initiate a charge. The permanently white charging indicator LED and the intermittent "Charging not possible" message confirm the fault condition. This indicates a problem with the charging interface's ability to communicate with or sense the charging plug.

What Owners Should Do

If your 2022 BMW i4 exhibits these symptoms or stores fault code 031B97, it is recommended to contact an authorized BMW dealership. They have access to the latest technical information, including the details within manufacturer communication NHTSA ID 10228425, to properly diagnose and resolve the charging system issue. Do not attempt to diagnose or repair complex high-voltage charging systems yourself.


Source: NHTSA ID: 10228425

Frequently Asked Questions

What does the fault code 031B97 mean for my BMW i4?
Fault code 031B97 in your BMW i4 indicates an 'AC charging, charging interface, charging plug detection: Electrical error'. This means there's a problem with the vehicle's ability to detect the charging cable or an electrical fault within the AC charging system, preventing the car from charging.
My BMW i4 shows 'Charging not possible'. What could be the cause?
If your BMW i4 displays the 'Charging not possible' message, it could be due to the issue described in manufacturer communication NHTSA ID 10228425. This often involves the vehicle not detecting the charging cable, a permanently white charging indicator LED, and the presence of fault code 031B97.
Can I still drive my 2022 BMW i4 if it has charging issues?
While the inability to charge will eventually prevent you from driving once the battery is depleted, the immediate safety of driving is not directly addressed in this communication. However, it is advisable to have the charging system inspected by a BMW service center as soon as possible to restore full functionality and prevent further issues.
Is this charging issue covered under warranty for my 2022 BMW i4?
Manufacturer communications like NHTSA ID 10228425 often describe issues that may be covered under the vehicle's new car or high-voltage battery warranty. It is best to consult with your authorized BMW dealer to determine the specific warranty coverage for your situation.

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