2025 BMW Tailgate Lock Service Action B51 04 25

BMW has announced Service Action B51 04 25 concerning the tailgate lock mechanism in certain 2025 model year vehicles. This communication, issued on February 7, 2025, informs dealers and owners about a potential issue where the trunk or hatch may not fully secure upon closing. The affected models include the 2025 BMW 530i, 740i, X1, X2, and X3.

This service action ensures that customers are aware of the condition and that a remedy will be provided. While vehicles may be delivered with verbal communication about this campaign, the underlying issue will be addressed once necessary parts become available.

Symptoms of the Tailgate Lock Issue

The primary symptom associated with Service Action B51 04 25 is that the vehicle's trunk or hatch may not completely latch immediately upon closing. Owners might notice that after attempting to close the tailgate, it does not fully secure. If this condition occurs, the trunk or hatch will noticeably re-open while the vehicle is stationary. This behavior indicates that the tailgate lock mechanism is not functioning as intended.

Important Information for Owners

BMW has provided several key advisories regarding this service action:

• Not Safety-Related: Owners should be informed that the issue with the tailgate lock is explicitly stated as "NOT safety-related." This means the condition does not pose an immediate risk to vehicle occupants or operation while driving.
• Future Workshop Visit Required: The remedy for this issue will be performed at a future workshop visit. This indicates that a repair procedure is being developed or parts are being procured, and owners will need to schedule service once these are ready.
• Parts Availability: BMW states that "Parts will be available soon." This implies that the solution is in progress, and owners should expect to be notified when the necessary components are ready for installation.
• Other Open Campaigns: If your vehicle has "any other open Campaigns," these "must be completed prior to delivery to the customer." This ensures all outstanding service actions are addressed before the vehicle is handed over.
• Dealer System Status: Dealers using the ROSS Tools system may temporarily see affected vehicles turn "Green" when the Service Action B51 04 25 is loaded. However, this status is temporary and will revert to "Red" the next day. Vehicles will only turn "Green" permanently once the required parts become available and the service action can be completed.

Repair Procedure Summary

The current communication indicates that the repair for the BMW 530i tailgate lock and other affected models will involve a future workshop visit. Once the necessary parts are available, BMW dealerships will be able to perform the required service to correct the tailgate lock mechanism. The exact procedure details are not provided in this initial communication, but it will ensure the trunk or hatch latches completely and securely.

Owner Action

Owners of affected 2025 BMW models, including the BMW 530i, 740i, X1, X2, and X3, should be aware of Service Action B51 04 25. While the issue is not safety-related, it is important to have the tailgate lock remedied to ensure proper functionality of your vehicle's trunk or hatch. It is recommended to contact your authorized BMW dealer for more information regarding the availability of parts and to schedule the necessary workshop visit once the remedy is ready. Ensure any other open campaigns on your vehicle are completed as advised by BMW.

NHTSA ID: 11014969