2024 BMW Wiper System Return Bulletin TEC748

BMW has released Parts Bulletin TEC748 (C32-0325-0624), which mandates the inspection and return of a specific wiper system component. This bulletin is a proactive measure by BMW AG to address potentially affected parts in the supply chain and dealer inventory. The 2024 BMW wiper system return ensures that only compliant parts are used in vehicles.

This action primarily concerns the wiper system part number 61 61 7 427 901. It is crucial for owners and service centers to understand the details of this bulletin to ensure proper handling of these components.

Affected Wiper System Parts

The 2024 BMW wiper system return specifically targets parts with the number 61 61 7 427 901. These parts are considered affected if they meet two specific criteria related to their manufacturing details:

1. Production Date: The part must have been produced between September 9, 2023 (23.09.09) and July 29, 2024 (24.07.29).
2. Motor Assembly Line: The part must have originated from Motor Assembly Line #5.

All available inventory of these affected parts must not be sold. This restriction is a critical part of the 2024 BMW wiper system return process.

Identifying Affected Parts

To determine if a wiper system part is affected by the TEC748 bulletin, follow these steps:

1. Check Production Date: Locate the production date on the part. This is typically in a YY.MM.DD format.
2. Scan QR Code: Scan the QR code present on the part. The fifth digit from the right within the QR code sequence indicates the motor assembly line. If this digit is '5', and the production date falls within the specified range, the part is affected.

Parts with a production date before September 9, 2023, or after July 29, 2024, are not affected. Additionally, parts from motor assembly lines 1, 2, 3, 4, 6, 7, 8, 9, or 0 are also not affected by this bulletin.

Important Warnings for Dealers

BMW has issued a clear directive regarding the affected parts: "Affected available inventory must not be sold." This means any parts identified as falling within the affected criteria must be immediately quarantined and prepared for return. This measure is in place to prevent the installation of potentially non-compliant components into vehicles.

Parts Return Procedure

For any parts identified as affected by the 2024 BMW wiper system return, the following procedure must be followed for their return:

1. Return to RDC: All affected parts must be returned to your facing Regional Distribution Center (RDC).
2. Damage Claim Submission: Submit a return request using a YR26 damage claim.
3. Order Reason: Specify the order reason as BM2.
4. Claim Text: Ensure that TEC748 appears in the text of your TEC claim.
5. Delivery Information: A valid BMW delivery and delivery item number must be entered for the return.
6. Missing Delivery Number: If the delivery number cannot be located, an IDS ticket must be submitted to Parts Logistics > Returns > Claims > Quality > Claims for assistance.

Key Deadlines

Adherence to the specified deadlines is crucial for the 2024 BMW wiper system return process:

• Validity Period: The TEC748 bulletin is valid from March 24, 2025, through April 07, 2025.
• Claim Filing Deadline: The deadline for filing a claim under TEC748 is April 07, 2025.
• Parts Return Deadline: All affected parts must be returned to your facing RDC no later than April 21, 2025.

Reordering Parts

Once affected parts have been returned, the same part number (61 61 7 427 901) can be reordered as needed. It is expected that newly supplied parts will meet the required specifications and will not fall within the affected production date and assembly line criteria.

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Source: NHTSA ID: 11015873