2024 BMW 430i/330i M Performance Entrance Cover Return

BMW has issued Parts Bulletin TEC694 (Bulletin #: C32-1024-0676) to address a quality control issue concerning M Performance entrance covers. This bulletin, dated October 10, 2024, instructs dealers to inspect and return specific parts due to an error in the coloring of the 'M' logo. The affected part number is 51 47 2 472 520, which impacts models such as the 2024 BMW 430i and 2024 BMW 330i.

This action ensures that all M Performance accessories meet BMW's stringent quality standards, particularly regarding brand-specific aesthetic details like the iconic 'M' logo. The bulletin is a proactive measure to correct parts that were delivered with a manufacturing defect, specifically for the 2024 BMW 430i M Performance entrance cover and similar components.

What's the Issue?

The core of BMW Parts Bulletin TEC694 is an aesthetic defect found in certain M Performance entrance covers. The issue is described as an "incorrect order of coloring to the 'M' logo." This means the specific color sequence within the iconic BMW M logo is incorrect on these parts.

The bulletin provides visual examples to distinguish between affected and non-affected parts. An affected part is labeled "n.i.O. - Die Reihenfolge der M-Farben ist falsch," indicating that the color sequence of the M-colors is wrong. In contrast, a non-affected part is labeled "Die Reihenfolge der M-Farben ist i.O.," meaning the color sequence of the M-colors is correct.

Important Warnings for Dealers

BMW has issued critical instructions regarding these affected parts:

• "Affected available inventory must not be sold." This means any stock of part number 51 47 2 472 520 that exhibits the incorrect M logo coloring must be withheld from sale immediately.
• "Concerned are all parts delivered and shipped so far containing incorrect order of coloring to the 'M' logo." This emphasizes that the issue applies to all previously supplied parts, not just current inventory.

Return Procedure Summary

Dealers are required to return all affected part(s) to their designated Regional Distribution Center (RDC). The process for returning these parts involves several specific steps to ensure proper credit and tracking:

1. Claim Submission: Submit a return using a YR26 damage claim. The specific order reason for this claim must be BM2.
2. Required Information: A valid BMW delivery number and delivery item number must be accurately entered into the claim.
3. TEC Claim Text: The bulletin number "TEC694" must explicitly appear in the text field of your TEC claim.
4. Assistance for Missing Information: If the delivery number cannot be located, dealers should submit an IDS ticket for assistance. This ticket should be routed through the following path: Parts Logistics > Returns > Claims > Quality > Claims.

This detailed procedure ensures that all returns are correctly processed and linked to the specific quality issue identified in TEC694, preventing further distribution of the incorrectly colored 2024 BMW 430i M Performance entrance cover.

Deadlines and Reordering

There are strict deadlines associated with this return action:

• Bulletin Validity: TEC694 is valid from October 10, 2024, through October 24, 2024.
• Claim Filing Deadline: The deadline for filing a claim under TEC694 is October 24, 2024.
• Part Return Deadline: All affected parts must be returned to the Regional Distribution Center (RDC) no later than November 07, 2024.

Dealers are advised to reorder the same part number (51 47 2 472 520) if new, correctly manufactured parts are needed to fulfill customer orders or replenish inventory.

NHTSA ID: C32-1024-0676