2024 BMW 330i, 230i Catalytic Converter Return Bulletin TEC664

What is BMW Parts Bulletin TEC664?

BMW Parts Bulletin TEC664, titled "CATALYTIC RETURN," is a directive issued by BMW AG to its Regional Distribution Centers (RDCs) and dealerships. This bulletin mandates the inspection and return of certain catalytic converter part numbers. The primary purpose of this action is to address an issue with missing QR code stickers on these components.

This action, identified as TEC664, is crucial for maintaining quality control and ensuring that only properly labeled parts are used or sold. It outlines specific procedures and deadlines for dealers to follow to ensure compliance.

Why are these parts being returned?

The reason for this BMW catalytic converter return TEC664 is the absence of a crucial QR Code Sticker on certain catalytic converters. BMW AG has identified that some parts delivered and shipped to inventory are missing this sticker. The QR code sticker is essential for proper identification, tracking, and quality assurance of these components. Parts that have the QR Code Sticker present are considered acceptable for use.

Affected Catalytic Converter Part Numbers

The following catalytic converter part numbers are subject to inspection and return under BMW Parts Bulletin TEC664:

• 18 32 8 682 745
• 18 32 8 682 746

These part numbers are specifically targeted due to the potential for missing QR code stickers. Dealers are instructed to verify their inventory against these numbers to identify any affected units.

Important Instructions and Warnings

BMW has issued several critical instructions and warnings regarding this BMW catalytic converter return TEC664:

• Affected available inventory must not be sold. Dealerships are strictly prohibited from selling any catalytic converters identified as affected by this bulletin.
• Parts with a QR Code Sticker present are acceptable for use. Only those missing the sticker are subject to return.
• TEC664 is valid from July 11, 2024, through July 25, 2024. All claims must be filed within this period.
• The deadline for filing a claim under TEC664 is July 25, 2024.
• All affected parts must be returned to your facing Regional Distribution Center (RDC) no later than August 08, 2024.

Identifying Affected Catalytic Converters

Identifying whether a catalytic converter is affected by this bulletin is straightforward. Dealers need to visually inspect the part for the presence of a QR code sticker. The bulletin provides clear visual examples:

• Affected Parts (NOT OK): These parts will have a label that states "Label mit QR-Code fehlt" or "Sticker with QR-Code missing." The image shows a catalytic converter with a sticker clearly indicating the absence of the QR code.
• Non-Affected Parts (OK): These parts will have a label that states "Label mit QR-Code vorhanden" or "Sticker with QR-Code present." The image displays a catalytic converter with a visible QR code sticker, confirming it is acceptable for use.

Return Procedure for Dealers

For dealers needing to return affected catalytic converters, the following steps must be followed:

1. Return all affected part(s) to your designated Regional Distribution Center (RDC).
2. Submit the return using a YR26 damage claim. The order reason for this claim must be "BM2."
3. A valid BMW delivery and delivery item number must be entered into the claim.
4. The bulletin number, TEC664, must explicitly appear in the text of your TEC claim.
5. If you are unable to locate the delivery number, submit an IDS ticket to "Parts Logistics>Returns>Claims>Quality>Claims" for assistance.

Reordering Replacement Parts

After returning the affected catalytic converters, dealers are instructed to reorder the same part numbers as needed to replenish their inventory. This ensures that proper, compliant parts are available for service and sales.

Source

NHTSA ID: 11005473