Service Bulletin

2021 BMW SiriusXM Not Working Issue

A manufacturer communication, NHTSA ID 10200247, addresses an issue where the SiriusXM satellite radio in certain 2021 BMW models, including the 2021 BMW 330i, is not working and does not display a channel list. Owners experiencing this problem should contact their BMW dealer for diagnosis and…

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 BMW 330i
2021 BMW 330i — 2021 BMW 330i manufacturer_communication
Editorial illustration generated for this article.
NHTSA ID 10200247SiriusXM satellite radio is not working and does not display a channel listBMW SiriusXM not working2021 BMW SiriusXMSiriusXM no channel listEQUIPMENT ADAPTIVE/MOBILITYEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.ELECTRICAL SYSTEM:SOFTWARE2021 BMW 330i manufacturer_communicationBMW radio fault
BMW 330e
2021
BMW 430i
2021
BMW 530e
2021
BMW 530i
2021
BMW 540i
2021
BMW 740i
2021
▸ Show 16 more
BMW 840i
2021
BMW M3
2021
BMW M340i
2021
BMW M4
2021
BMW M440i
2021
BMW M5
2021
BMW M550i
2021
BMW M760i
2021
BMW M8
2021
BMW M850i
2021
BMW X3
2021
BMW X4
2021
BMW X5
2021
BMW X6
2021
BMW X7
2021
BMW Z4
2021

Symptoms

Owners of certain 2021 BMW models may notice that their SiriusXM satellite radio is not working and does not display a channel list. This issue affects the functionality of the vehicle's entertainment system, specifically the satellite radio service.

Diagnosis / Trigger Conditions

This issue, documented under manufacturer communication NHTSA ID 10200247, points to a problem with the vehicle's equipment related to adaptive/mobility features, electrical systems, and software. The primary symptom is the complete failure of SiriusXM satellite radio functionality, including the inability to see or select channels.

Repair Procedure Summary

While specific repair steps are not detailed in the summary, addressing the "2021 BMW 330i manufacturer_communication" typically involves a diagnostic process at an authorized BMW service center. Technicians will likely inspect the relevant electrical components, including the radio/tape deck/CD unit, and check for any software-related issues affecting the SiriusXM service. The repair may involve software updates or replacement of faulty components within the electrical system or adaptive equipment.

Owner Action

If you own a 2021 BMW and are experiencing the symptom where your "SiriusXM satellite radio is not working and does not display a channel list," it is recommended to contact your local authorized BMW dealer. Inform them about the issue and mention manufacturer communication NHTSA ID 10200247. Your dealer will be able to diagnose the specific cause and perform the necessary repairs to restore SiriusXM functionality.

NHTSA ID: 10200247

What BMW 330i owners report

Counted from the records in our database across 16 model years.

818
Owner complaints
39
Recalls
863
Service bulletins
30
Crashes reported
38
Fires reported
36
Injuries reported

The 2021 model year

29 complaints, the 10th most of 16 model years on file. Owners reported 1 crash, 3 fires and 1 injury for this year, which also has 7 recalls on file.

Equipment Adaptive/Mobility and Equipment and Electrical System, the system this article covers, accounts for 142 of 818 complaints (17%), including 13 for 2021.

Complaints by model year

Model years with the most complaints for the BMW 330i
2001116
200245
200377
2004113
2006219
201742
201832
201941
202053
202129

Most-reported systems

  1. Air Bags — 246
  2. Exterior Lighting — 153
  3. Electrical System — 132
  4. Engine — 89
  5. Power Train — 44

Latest recalls for the 2021 model year

  • 26V056000 — Electrical System (Jan 2026)
  • 25V636000 — Electrical System (Sep 2025) — Park outside
  • 23V584000 — Electrical System (Aug 2023)
All 2021 recalls →

Recent owner reports about equipment adaptive/mobility and equipment and electrical system

The contact owned a 2021 BMW 330i. The contact received notification of NHTSA Campaign Number: 26V056000 (Electrical System); however, the part to do the recall repair was unavailable.

2021 BMW 330i owner, Apr 2026

I phoned BMW today for an update on this recall. After 6 months, Manufacturer still does not have a fix or repair for your recall 25V636000 and no solution date. This is completely unacceptable.

2021 BMW 330i owner, Apr 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

Related Articles

2021 BMW 330i SRS Sensor Mat Warranty Extension

BMW has announced a warranty extension for the Supplemental Restraint Systems (SRS) Front Passenger’s Seat Occupancy Capacitive Interior Sensor (CIS) Mat in certain 2021 330i and 330e vehicles. This extension covers defects causing false seat occupancy alerts for 10 years or 120,000 miles from the…

2021 BMW 3 Series False Seat Occupancy Alert

BMW has released Service Information Bulletin SIB 72 02 25 addressing a false seat occupancy alert in 2021 BMW 3 Series vehicles. This bulletin extends the warranty for the Supplemental Restraint Systems (SRS) Front Passenger's Seat Occupancy Capacitive Interior Sensor (CIS) Mat.

2021-2022 BMW 3 Series AC Rattling Noise TSB

Owners of 2021-2022 BMW 3 Series vehicles may experience a rattling noise from the air conditioning system when it is activated. This manufacturer communication (NHTSA ID: 10212798) addresses the symptom and provides guidance for diagnosis and repair.

2021 BMW 330i HOD Electronics Coding Error

A manufacturer communication addresses a coding error in 2021 BMW 330i, M340i, and 330e vehicles. After replacing and encoding the Hands-on Detection (HOD) electronics, an incorrect parameter may be transferred, potentially affecting system function.

2021 BMW 3/5 Series, X3 Fuel Mixture Adaptation Issue

A manufacturer communication from BMW addresses an issue in certain 2021 BMW 3 Series, 5 Series, and X3 vehicles where fuel vapor scavenging can lead to incorrect fuel mixture adaptation values, primarily in the low-end torque range.

Comments

Be the first to comment.

Leave a comment

Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.

Verifying you are human...