Boletín de servicio

2021 BMW 330i 'Replace Battery' Service Action

BMW has identified a software error in certain 2021 models, including the 330i, that can cause the 'Replace Battery' Check Control Message to appear. This service action addresses the issue by programming or replacing the dual storage system battery.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 BMW 330i
2021 BMW 330i — 2021 BMW 330i Replace Battery
Editorial illustration generated for this article.
Replace BatterySERVICE ACTION101989062021 BMW 330i Replace Battery2021 BMW X5 Replace Battery2021 BMW M340i Replace Battery2021 BMW 330e Replace Battery2021 BMW Z4 Replace Batterysoftware error power management systemmicrocontroller continuous resetting
BMW 330e
2021
BMW M340i
2021
BMW X5
2021
BMW Z4
2021

Symptoms of the 2021 BMW 330i Replace Battery Issue

Owners of certain 2021 BMW models, including the 2021 BMW 330i, may observe a red Check Control Message (CCM) on their instrument cluster stating: "Replace Battery". This message indicates a potential issue with the vehicle's power management system.

Diagnosis and Trigger Conditions

The root cause of the "Replace Battery" warning is a software error. This error intermittently causes the microcontroller within the power management system to continuously reset. This frequent resetting leads to the erroneous display of the "Replace Battery" message, even if the battery itself is not faulty. The issue affects the vehicle's EQUIPMENT and POWER TRAIN components.

Manufacturer's Remedy: Service Action 10198906

BMW has issued a SERVICE ACTION, identified by NHTSA Manufacturer Communication 10198906, to address the 2021 BMW 330i Replace Battery issue. This service action involves either programming or replacing the dual storage system battery. The specific action taken will depend on the diagnosis performed by a BMW authorized service center. This procedure aims to correct the software error and prevent the erroneous "Replace Battery" message from appearing.

What Owners Should Do

If you own a 2021 BMW 330i or another affected 2021 BMW model and are seeing the "Replace Battery" message, it is recommended to contact your authorized BMW dealership. Inform them about the "Replace Battery" warning and the associated SERVICE ACTION. The dealership will be able to diagnose the specific condition of your vehicle and perform the necessary programming or replacement of the dual storage system battery under this service action.


Source: NHTSA Manufacturer Communication 10198906

Frequently Asked Questions

What does the "Replace Battery" message mean in my 2021 BMW 330i?
The "Replace Battery" message in your 2021 BMW 330i indicates a software error causing the power management system's microcontroller to reset, as described in SERVICE ACTION 10198906, rather than an actual battery failure.
Is the "Replace Battery" issue a recall for my 2021 BMW 330i?
No, this is a SERVICE ACTION (NHTSA ID 10198906), not a recall. While it addresses a known issue, it may not carry the same legal requirements for owner notification as a safety recall.
How will BMW fix the "Replace Battery" problem for my 2021 BMW 330i?
BMW will address the "Replace Battery" issue by either reprogramming the existing dual storage system battery or replacing it, as part of SERVICE ACTION 10198906.
Which 2021 BMW models are affected by the "Replace Battery" service action?
The service action for the "Replace Battery" message affects 2021 BMW 330i, X5, M340i, 330e, and Z4 models.

What BMW 330i owners report

Counted from the records in our database across 16 model years.

818
Owner complaints
39
Recalls
863
Service bulletins
30
Crashes reported
38
Fires reported
36
Injuries reported

The 2021 model year

29 complaints, the 10th most of 16 model years on file. Owners reported 1 crash, 3 fires and 1 injury for this year, which also has 7 recalls on file.

Power Train and Equipment, the system this article covers, accounts for 52 of 818 complaints (6%), including 1 for 2021.

Complaints by model year

Model years with the most complaints for the BMW 330i
2001116
200245
200377
2004113
2006219
201742
201832
201941
202053
202129

Most-reported systems

  1. Air Bags — 246
  2. Exterior Lighting — 153
  3. Electrical System — 132
  4. Engine — 89
  5. Power Train — 44

Latest recalls for the 2021 model year

  • 26V056000 — Electrical System (Jan 2026)
  • 25V636000 — Electrical System (Sep 2025) — Park outside
  • 23V584000 — Electrical System (Aug 2023)
All 2021 recalls →Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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