2021 BMW Gesture Control Unintended Operation TSB
A Technical Service Bulletin (TSB) has been issued for various 2021 BMW models regarding unintended operations of the Gesture Control system. The TSB addresses instances where the gesture camera inadvertently detects movement, leading to unexpected actions. Owners may experience issues with their…
Also applies to
- BMW 330e
- 2021
- BMW 430i
- 2021
- BMW 530e
- 2021
- BMW 530i
- 2021
- BMW 540i
- 2021
- BMW 740i
- 2021
- BMW 840i
- 2021
- BMW M340i
- 2021
- BMW M440i
- 2021
- BMW M5
- 2021
- BMW M550i
- 2021
- BMW M760i
- 2021
- BMW M8
- 2021
- BMW M850i
- 2021
- BMW X3
- 2021
- BMW X4
- 2021
- BMW X5
- 2021
- BMW X6
- 2021
- BMW X7
- 2021
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Owners of various 2021 BMW models, including the 330i, may experience an issue described in a 2021 BMW 330i manufacturer_communication regarding unintended operations of the Gesture Control system. This communication, identified by NHTSA ID 10186232, addresses instances where the vehicle's gesture camera inadvertently detects movement, leading to unexpected actions within the infotainment or control systems.
Symptoms
The core issue identified in the 2021 BMW 330i manufacturer_communication is the "GESTURE CONTROL UNINTENDED OPERATION." This means that the Gesture Control system may perform actions without the driver or passenger intentionally making a gesture. These unintended operations are a result of the gesture camera misinterpreting movements within the cabin.
Diagnosis and Trigger Conditions
The problem stems from the gesture camera inadvertently detecting movement. This could be caused by various factors, such as ambient lighting conditions, reflections, or even subtle movements of occupants that are not intended as gestures. The system misinterprets these as commands, leading to the unintended activation of functions.
Owner Action
If you are experiencing issues related to the 2021 BMW 330i manufacturer_communication regarding Gesture Control, it is advisable to contact your authorized BMW dealership. They can diagnose the specific cause of the unintended operations in your vehicle. As this is a manufacturer communication, dealers are equipped with the latest information and potential remedies to address the issue.
Source: NHTSA Manufacturer Communication 10186232.
What BMW 330i owners report
Counted from the records in our database across 16 model years.
- 818
- Owner complaints
- 39
- Recalls
- 863
- Service bulletins
- 30
- Crashes reported
- 38
- Fires reported
- 36
- Injuries reported
The 2021 model year
29 complaints, the 10th most of 16 model years on file. Owners reported 1 crash, 3 fires and 1 injury for this year, which also has 7 recalls on file.
Equipment and Electrical System, the system this article covers, accounts for 140 of 818 complaints (17%), including 13 for 2021.
Complaints by model year
| 2001 | 116 | |
|---|---|---|
| 2002 | 45 | |
| 2003 | 77 | |
| 2004 | 113 | |
| 2006 | 219 | |
| 2017 | 42 | |
| 2018 | 32 | |
| 2019 | 41 | |
| 2020 | 53 | |
| 2021 | 29 |
Most-reported systems
- Air Bags — 246
- Exterior Lighting — 153
- Electrical System — 132
- Engine — 89
- Power Train — 44
Latest recalls for the 2021 model year
- 26V056000 — Electrical System (Jan 2026)
- 25V636000 — Electrical System (Sep 2025) — Park outside
- 23V584000 — Electrical System (Aug 2023)
Recent owner reports about equipment and electrical system
The contact owned a 2021 BMW 330i. The contact received notification of NHTSA Campaign Number: 26V056000 (Electrical System); however, the part to do the recall repair was unavailable.
Read owner complaints →I phoned BMW today for an update on this recall. After 6 months, Manufacturer still does not have a fix or repair for your recall 25V636000 and no solution date. This is completely unacceptable.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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