2022-2024 Audi e-tron GT High-Voltage Heater Service Action 82NE

Why This Matters

A malfunctioning high-voltage heater can lead to a significant loss of interior heating, especially critical in colder climates. This not only impacts passenger comfort but can also affect the vehicle's ability to defrost windows, potentially compromising visibility and safety. For electric vehicles like the Audi e-tron GT, efficient heating is also crucial for overall battery performance and range, as the system relies on the high-voltage battery. Addressing this issue ensures consistent climate control and maintains the vehicle's operational integrity.

What's Being Addressed

Audi has identified a quality issue with the high-voltage heater in certain 2022-2024 Audi e-tron GT and RS e-tron GT vehicles. This defect can cause the high-voltage heater to automatically switch off in the event of a fault, resulting in the vehicle's interior no longer being heated. To resolve this, Audi has initiated Service Action 82NE, which involves replacing the faulty high-voltage heater. This action is critical to restore proper heating functionality and prevent discomfort or safety concerns.

Manufacturer's Remedy and Repair Process

Audi's solution for Service Action 82NE is the replacement of the high-voltage heater in all affected vehicles. The repair became officially available on September 12, 2025. For complete repair and claiming instructions, technicians are directed to consult ELSA and Service References in Elsa2Go. Dealers are also required to check their daily campaign open inventory report or OMD (Open Market Data) for affected vehicles currently in their possession. Specific parts and ordering information can be found in the campaign circular. This replacement aims to restore full heating functionality to the vehicle interior, ensuring comfort and proper defrosting capabilities.

Important Warnings for Owners

Audi has specified that all affected inventory vehicles must be repaired before delivery to consumers. This means if you are purchasing a new 2022-2024 Audi e-tron GT or RS e-tron GT, the dealer is obligated to perform this Service Action 82NE prior to you taking possession of the vehicle. Owners should also be aware that Audi plans to begin mailing notifications regarding this service action in September 2025. While waiting for a letter, owners can proactively schedule repairs if their vehicle is affected. The service action also includes provisions for loaner or rental vehicle coverage; owners should refer to the campaign circular for specific details on this benefit.

What Owners Should Do

If you own a 2022-2024 Audi e-tron GT or RS e-tron GT, and you experience issues with your vehicle's heating system, or if you wish to confirm if your vehicle is part of Service Action 82NE, you should contact your authorized Audi dealer. They can check your vehicle's eligibility using the VIN and schedule the necessary replacement of the Audi e-tron GT high-voltage heater. It is important to address this issue to ensure your vehicle's heating system operates correctly and safely.

Source: NHTSA ID: 11023733