2022-2024 Audi e-tron GT Door Trim Noises TSB

Symptoms of Door Trim Noises

Owners of 2022-2024 Audi e-tron GT and RS e-tron GT vehicles may experience various noises and vibrations emanating from the door trim areas. These "Audi e-tron GT door trim noises" are typically noticed when driving on uneven roads or while playing music.

Common complaints include:

• "noises, vibrations -> noise" from treble speaker trim, bass speaker trim, and door trim.
• "noises, vibrations -> chattering" from the door trim.
• "noises, vibrations -> vibrating" from the door trim.
• General "noises, vibrations -> noise" from the passenger compartment.

Diagnosis and Trigger Conditions

The root cause of these "Audi e-tron GT door trim noises" is identified as relative movement between various components within the door assembly due to manufacturing tolerances. To accurately diagnose and address the issue, technicians are advised to reproduce the customer complaint. This ensures the repair directly targets the specific noise source and can be properly assigned to TSB 2076863/1.

Repair Procedure Summary

Audi Technical Service Bulletin 2076863/1 provides a detailed procedure to eliminate "Audi e-tron GT door trim noises". The repair primarily involves applying sound-dampening materials and lubricants to critical areas within the door panels.

Key steps include:

1. Applying Felt Strips: Felt strips (part number 533 867 910A) are bonded to projections on the door panel, particularly around the loudspeaker trim, ensuring they are not visible once reinstalled. These strips are also applied to the edge of the door trim and existing piping strips in narrow sections.
2. Using Adhesive Tape: Non-woven adhesive tape (part number D 373 125 A2) is applied to fastening strips, weld studs, and the retaining tabs of the lens for the door storage compartment lighting. This tape helps reduce play and secure components.
3. Lubricating Components: Special lubricants like "Krytox" G 052 141 A2 or Bechem Berutox VPT 54-2 are used to isolate the handle recess where it fastens to the armrest and to lubricate the bolt for the door window adjustment on the actuator.
4. Securing Cables and Labels: Any cables or labels that could cause noise are secured to other components using adhesive tape to prevent rattling.
5. Checking Window Components: The end stop of the door window is checked for secure fitment in the lifter frame, and fabric adhesive tape may be used if necessary. The bolt for window adjustment is also checked for play and lubricated.
6. Rear Lid Switch: The rear lid switch is checked for secure fitment and covered with non-woven adhesive tape. Its retaining lug may also be bent for a more secure fit.

Required Tools or Parts

To perform the repairs outlined in TSB 2076863/1, the following materials are specified:

• Felt strips: 533 867 910A (Self-adhesive felt strip, approximately 0.88m per side)
• Non-woven adhesive tape: D 373 125 A2 (Fleece adhesive tape, 10m roll)
• Special Lubricant: "Krytox" G 052 141 A2 or Bechem Berutox VPT 54-2 (Tube, less than 1g required)
• Fasteners, Bolts, Nuts, and Screws: As needed per the repair, to be identified using ETKA/ELSA Manuals.

Important Warnings for Owners and Technicians

Audi emphasizes that this repair must only be carried out if all specified criteria (model/type, VIN, engine/motor and gearbox code, PR number(s), part number, software version, code, etc.) apply exactly. If the vehicle is outside of warranty, this Technical Service Bulletin is informational only. Failing to meet these criteria means the solution may not resolve the problem, and repeat repairs may be necessary. In such cases, Audi may reject the warranty claim and charge back the cost of parts.

Warranty Information

For vehicles under warranty, claims related to this TSB should use:

• Service Number: 7059
• Damage Code: 0020
• Claim Comment: As per TSB 2076863/1

Various labor operations are specified for different components, each with a corresponding labor time unit (TU):

• Modify loudspeaker trim: 7014 4999 (20 TU)
• Modify 2 loudspeaker trims: 7014 5099 (30 TU)
• Modify front door trim: 7059 4999 (60 TU)
• Modify 2 front door trims: 7059 5099 (110 TU)
• Modify door puller: 7063 4999 (30 TU)
• Modify 2 door pullers: 7063 5099 (50 TU)
• Modify rear door trim: 7073 4999 (50 TU)
• Modify 2 rear door trims: 7073 5099 (80 TU)
• Modify door trim panel: 7060 4999 (20 TU)
• Modify 2 door trim panels: 7060 5099 (20 TU)
• Modify unlocking switch: 5582 4999 (10 TU)
• Modify door window: 6440 4999 (10 TU)
• Modify 2 door windows: 6440 5099 (10 TU)
• GFF (Guided Fault Finding): No allowance (0 TU)

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit.

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Source: NHTSA ID 11015741