2022-2023 Audi e-tron GT 91VT Update Available

Audi has issued a dealer communication regarding a new service package, identified as UPDATE 91VT, for its 2022-2023 e-tron GT and RS e-tron GT electric vehicles. This package, also referred to as the Customer Satisfaction Package – (NVLW), was made available starting September 04, 2024.

The Audi e-tron GT 91VT update is a proactive measure by the manufacturer to ensure vehicles meet the highest quality expectations before reaching customers. It is important for both current owners and those awaiting delivery of a new e-tron GT or RS e-tron GT.

Important Information for Owners

This Audi e-tron GT 91VT update differs significantly from a recall or standard service action. Audi has explicitly stated that "Updates differ from recalls and service actions; consumers are notified in writing of recalls and service actions. Therefore, consistent with general policy governing Updates, customers will not be receiving letters about this action."

This means owners will not receive a direct notification letter about this specific service package. If you own a 2022-2023 Audi e-tron GT or RS e-tron GT, it is recommended to discuss this update with your authorized Audi dealer during your next service visit. Furthermore, Audi has mandated that "Affected vehicles in dealer inventory cannot be delivered to consumers until this Update is completed."

Dealer Repair Process

For dealerships, the UPDATE 91VT requires specific actions. Dealers must refer to the 91VT bulletin for detailed criteria and remedies. They are instructed to use ELSA and Service References in Elsa2Go for complete repair and claiming instructions.

Dealerships are also required to check their daily campaign open inventory report or OMD system for affected vehicles in their inventory. Any affected vehicle in dealer inventory must be repaired before it can be delivered to consumers.

How to Check Your Vehicle

If you are a current owner of a 2022-2023 Audi e-tron GT or RS e-tron GT, or are awaiting delivery of one, you should contact your Audi dealer. They can check if your specific vehicle is affected by the Audi e-tron GT 91VT update using their internal systems like ELSA. This system is the only valid source for verifying if a VIN qualifies for repair under this action.

For dealers, identifying affected vehicles in inventory involves running the "New and CPO Inventory Open Campaign/Action Listing" report from the OMD Web system.

Source: NHTSA ID 11009303