2022-2023 Audi e-tron GT / RS e-tron GT 'SAFE' Warning and No Acceleration

Symptoms

Owners of 2022-2023 Audi e-tron GT and RS e-tron GT vehicles may experience a specific issue where the vehicle fails to accelerate after coming to a complete stop. This condition typically occurs if the vehicle has been stationary for more than 30 seconds. When this happens, a prominent "SAFE" warning is displayed on the instrument cluster.

Despite this issue, the vehicle will operate normally again after an ignition cycle, meaning turning the vehicle off and then on resolves the immediate problem. This intermittent loss of acceleration and the accompanying "SAFE" warning can be concerning for drivers.

Fault Codes / DTCs

According to Audi Technical Service Bulletin 37 22 07 2067546/2, workshop findings indicate that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system when this specific issue occurs. This absence of DTCs can make initial diagnosis challenging without knowledge of this bulletin.

Diagnosis / Trigger Conditions

The root cause of the "SAFE" warning and loss of acceleration in the Audi e-tron GT and RS e-tron GT models has been identified. It stems from a potential reset of the convenience control module J393 (also known by address word 0046 or DA0046). This reset can be inadvertently triggered if a button on the remote key is pressed and held for longer than 60 seconds while the vehicle is being driven.

If the convenience control module J393 undergoes this reset, it then prevents the vehicle from accelerating at the next standstill event that lasts for more than 30 seconds. This explains why the Audi e-tron GT SAFE warning appears under these specific conditions.

Repair Procedure Summary

To resolve the "SAFE" warning and no acceleration issue, Audi Technical Service Bulletin 37 22 07 2067546/2 outlines a software update for the convenience control unit J393 (DA0046). The repair involves using the Software Version Management (SVM) system.

Technicians must access the "Flash" mode on the ODIS tester to perform this update. The specific SVM code required for this procedure is 46A032. It is crucial to follow all instructions detailed in TSB 2011732, which covers the general operating instructions for Software Version Management (SVM). The process involves updating the control module J393 using the SVM action code provided in the bulletin.

Required Tools or Parts

The repair involves a software update to the convenience control module J393. This update changes the software and potentially the part numbers associated with the module. The following table summarizes the relevant part and software versions:

Component	Old Software Part Number	Old Software Version	Old Hardware Part Number	Old Hardware Version	New Software Part Number	New Software Version
e-tron GT	992.907.064.CT	585	8W1.907.064.T	45	992.907.064.DT	604
	992.907.064.CK	584	8W1.907.064.K		992.907.064.DK

The SVM code input required for the update is 46A032. Technicians will need an ODIS tester to perform the software flash.

Warranty Information

This repair for the Audi e-tron GT SAFE warning is covered under Audi's New Vehicle Limited Warranty, specifically for up to 48 months or 50,000 miles, whichever comes first. For Audi Certified Pre-Owned (CPO) vehicles, the claim type G10 should be used, and owner verification is required.

It is important to note that if your vehicle is outside of any applicable warranty coverage, this Technical Service Bulletin is provided for informational purposes only. The labor operations for this service include a software update (0151 0000) and a post-service road test (0121 0004 for 10 TU). Diagnostic time and pre-service road tests are typically not allowed for this specific claim.

Important Warnings

Owners should be aware that if their vehicle is no longer covered by the manufacturer's warranty, this Technical Service Bulletin (TSB 37 22 07 2067546/2) serves as informational guidance only. Any repairs performed outside of warranty coverage may incur charges.

What Owners Should Do

If your 2022-2023 Audi e-tron GT or RS e-tron GT is experiencing the