Service Bulletin

2022 Audi e-tron GT HUD Navigation Not Displayed TSB

Audi has issued Technical Service Bulletin PSS 90 (90 22 49 2065815/2) for 2022 e-tron GT and RS e-tron GT models where navigation directions fail to display on the Head-Up Display (HUD). A software malfunction is suspected, and a solution is under development, expected by Q4 2022.

Byeditor marcus weber2022 Audi RS e-tron GT
2022 Audi RS e-tron GT — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10208904
PSS 9090 22 49 2065815/2206581522-40Head-up display: Navigation directions are not displayedNo navigation map or directions are displayed on the heads-up display (HUD)navigation information missing in HUDAudi e-tron GT HUD navigation not workingAudi RS e-tron GT HUD navigation not workinge-tron GT Head Up Display
Audi e-tron GT
2022

Owners of 2022 Audi e-tron GT and RS e-tron GT vehicles may notice that navigation directions are not appearing on their Head-Up Display (HUD). Audi has released Technical Service Bulletin (TSB) PSS 90, also identified as 90 22 49 2065815/2, to address this specific concern. This TSB supersedes a previous bulletin, Group 90 number 22-40, dated January 31, 2022.

Symptoms

The primary symptom reported by customers is that "No navigation map or directions are displayed on the heads-up display (HUD)." It is important to note that all other information, such as speed or warning indicators, continues to display properly on the HUD. This issue specifically impacts the navigation functionality of the 2022 Audi e-tron GT HUD navigation system.

Technical Background

Audi has identified that a software malfunction is the underlying cause for the navigation data not being displayed on the HUD. This indicates that the issue is not due to a hardware failure but rather a problem within the vehicle's electronic systems responsible for projecting navigation information.

Important Warnings for Owners

Audi explicitly states that no repairs are necessary at this point, and owners should not attempt to replace any components for this condition. Replacing parts will not resolve the customer's concern, as the root cause is a software issue that is still under development.

Repair Procedure Summary

As of the TSB's publication on March 7, 2022, a definitive solution for the 2022 Audi e-tron GT HUD navigation issue is still under development. Audi anticipates that a fix will be available by the end of the fourth quarter of 2022. Dealers are instructed to inform customers about the forthcoming solution and to create a Pending Service Solutions (PSS) record in the AccessAudi system. This TSB is informational only and does not currently fall under standard Audi Warranty procedures.

Revision History

The TSB has undergone the following revisions:

  • Revision 1 (January 31, 2022): Initial publication.
  • Revision 2 (March 7, 2022): Revised service information, including an updated expected release date for the solution, and a corrected header (part number filter).

Owner Action

If you own a 2022 Audi e-tron GT or RS e-tron GT and are experiencing the "No navigation map or directions are displayed on the heads-up display (HUD)" symptom, no immediate action is required beyond being aware of this bulletin. Do not seek replacement of HUD components, as this will not resolve the issue. Audi advises waiting for the software solution, which is expected by the end of Q4 2022. You may wish to contact your authorized Audi dealer to ensure they are aware of your concern and to be notified when the software update becomes available.


Source: NHTSA ID: 10208904

Frequently Asked Questions

What is Technical Service Bulletin PSS 90 about?
Technical Service Bulletin PSS 90 (90 22 49 2065815/2) addresses a software malfunction in 2022 Audi e-tron GT and RS e-tron GT vehicles that prevents navigation directions from displaying on the Head-Up Display (HUD).
When will a fix be available for the 2022 Audi e-tron GT HUD navigation problem?
Audi anticipates that a software solution for the HUD navigation issue in the 2022 Audi e-tron GT and RS e-tron GT models will be available by the end of the fourth quarter of 2022.
Should I replace components if my HUD navigation is not working?
No, Audi explicitly states in TSB PSS 90 that owners should not replace any components for this condition. The issue is due to a software malfunction, and component replacement will not resolve the problem.
Does this TSB cover my 2022 Audi RS e-tron GT?
Yes, Technical Service Bulletin PSS 90 (90 22 49 2065815/2) applies to both the 2022 Audi e-tron GT and the 2022 Audi RS e-tron GT models experiencing the "No navigation map or directions are displayed on the heads-up display (HUD)" symptom.

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