2022 Audi e-tron GT HUD Navigation Not Displayed TSB

Owners of certain 2022 Audi e-tron GT and RS e-tron GT vehicles may encounter an issue where navigation directions fail to appear on the head-up display (HUD). This condition is detailed in Audi Technical Service Bulletin (TSB) PSS 90, identified as 90 22 40 2065815/1, issued on January 31, 2022. The TSB confirms that while other information is displayed correctly on the HUD, crucial navigation data is missing.

Symptoms of HUD Navigation Malfunction

Owners will notice that their head-up display (HUD) does not show any navigation map or directions. The exact customer complaint is often phrased as, "No navigation map or directions are displayed on the heads-up display (HUD)." This means that turn-by-turn instructions, route maps, or other guidance typically projected onto the windshield are absent. An image provided in the TSB illustrates this, showing "navigation information missing in HUD" on the display, highlighting the absence of navigational cues.

This issue specifically affects the navigation function of the HUD, while other elements such as speed, warnings, or infotainment data continue to display as expected. The primary concern is the lack of visual navigation assistance directly in the driver's line of sight, which can be an inconvenience for drivers relying on this feature.

Technical Background

According to Audi, the root cause of the 2022 Audi e-tron GT HUD navigation not displayed issue is a software malfunction. This software glitch prevents the navigation data from being correctly transmitted and projected onto the head-up display. Audi has acknowledged this as a known concern and is actively working on a resolution.

Important Warnings for Owners

Audi has provided specific instructions for dealers, which are critical for owners to understand. The TSB explicitly states: "Do not replace any components for this condition since this will not resolve the customer's concern." This means that attempting to replace the HUD unit or other related hardware will not fix the problem, as it is a software-related issue. Owners should be aware of this to avoid unnecessary repairs or costs.

Furthermore, the TSB indicates that a production solution is currently under development and is expected to be available by the end of the second quarter of 2022. This means that while the problem is identified, a definitive software update or fix is not yet ready for implementation. Owners should anticipate that a solution will be released in the near future.

What to Do If Your Vehicle is Affected

If your 2022 Audi e-tron GT or RS e-tron GT is experiencing the "No navigation map or directions are displayed on the heads-up display (HUD)" symptom, it is recommended to contact your authorized Audi dealership. While an immediate repair is not available, the dealership can document your concern by creating a PSS (Pending Service Solutions) record. This record helps Audi track the prevalence of the issue and ensures that your vehicle is noted for the upcoming solution.

When you visit the dealership, reference Technical Service Bulletin 90 22 40 2065815/1 to ensure they are aware of the specific communication regarding this known software malfunction. No parts or special tools are currently required for this issue, as the fix will be a software update once developed.

Warranty Information

Audi states that TSB 90 22 40 2065815/1 is informational only and is not applicable to any Audi Warranty claims. This means that while the issue is recognized, any diagnostic time or related actions taken before the official solution is released may not be covered under standard warranty procedures. Owners should discuss potential costs or future coverage with their dealership once the software update becomes available.

Source: NHTSA ID: 10207105