2022 Audi e-tron GT Service Interval MMI Not Visible TSB

Owners of 2022 Audi e-tron GT and RS e-tron GT vehicles may notice that the service interval information is not accessible through the Multi Media Interface (MMI) system. This has led to confusion, as the vehicle's Owner's Manual might suggest otherwise. Technical Service Bulletin (TSB) 91 21 54 2064986/1, issued on November 17, 2021, addresses this discrepancy, clarifying that this is the intended behavior for these specific models.

This TSB is crucial for owners who are trying to manage their vehicle's maintenance schedule and are looking for the Audi e-tron GT service interval MMI display. It confirms that the absence of this feature in the MMI is not a malfunction but rather a characteristic of the vehicle's design and software implementation.

Symptoms

Customers have reported the following observations regarding their vehicle's service interval display:

• The service interval cannot be checked in the MMI. This is the primary concern, as owners expect to find this information readily available within the infotainment system.
• The menu option "CAR >> Settings & service >> Service interval" that is described in the Owner's Manual does not exist. This directly contradicts the instructions provided in the vehicle's documentation, causing confusion.

Technical Background and Diagnosis

The core of this issue stems from an outdated Owner's Manual. The manual does not accurately reflect the current technical status of the 2022 Audi e-tron GT and RS e-tron GT models concerning service interval checks. For these vehicles, it is simply not possible to check the service interval directly via the MMI system.

Instead of the MMI, Audi has integrated alternative methods for drivers to monitor their service needs. The service interval display is automatically shown on the Audi virtual cockpit, alerting the driver approximately one month before the next service is due. This proactive notification helps ensure timely maintenance without requiring manual checks through the MMI.

Additionally, owners have the convenience of checking their service interval information through the myAudi app. This digital platform provides a comprehensive overview of the vehicle's status, including maintenance schedules, offering a readily accessible solution for monitoring service needs.

Important Warnings for Owners

It is important for owners to understand that the inability to check the Audi e-tron GT service interval MMI is not a defect or a fault requiring repair. This TSB is purely informational and serves to clarify the vehicle's design and the correct methods for checking service intervals. Therefore, this communication is not applicable to any Audi Warranty claims, as there is no underlying issue to be fixed.

Dealers are instructed to explain this technical background to customers who inquire about the missing MMI option. Owners should not expect a software update or a physical repair to enable this feature in the MMI, as it was not designed to be present in these models.

Owner Action

If you own a 2022 Audi e-tron GT or RS e-tron GT and are looking to check your vehicle's service interval, you should utilize the following methods:

• Monitor the Audi virtual cockpit: Your vehicle's virtual cockpit display will automatically notify you about one month before your next service is due. This provides a timely reminder without any manual intervention.
• Use the myAudi app: The myAudi app is a convenient digital tool that allows you to check your service interval and other important vehicle information from your smartphone or other devices. Ensure you have the app installed and linked to your vehicle for easy access to this data.

There is no need to visit a dealership for this specific concern, as there is no repair or software update available or required. The TSB 91 21 54 2064986/1 confirms that the behavior you are observing is normal for your vehicle.

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Source: NHTSA ID: 10203603