Service Bulletin

2022-2025 Audi On-Car Analysis List: MIB3, Steering, Windows

Audi's June 2025 On-Car Analysis List (NHTSA ID 11020345) outlines common issues for 2022-2025 Audi Q8, Q7, Q5, A4, A5, A6, and A7 models. Topics include MIB3 infotainment loading delays, steering column switch dislocation, cylinder head cover leaks, and power window malfunctions. Owners should…

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2024 Audi Q8
2024 Audi Q8 — 2024 Audi Q8 manufacturer_communication
Editorial illustration generated for this article.
11020345Audi On-car analysis list June 4, 2025Cylinder head cover bolts leakingSteering column switch dislocatedMIB3 takes a long time to load at startupFront or rear window not closing correctlywindow reverses directionUser tile missing MMIAudi Q5 cylinder head leakAudi Q7 steering column switch
Audi A4
2024–2025
Audi A4 allroad
2024–2025
Audi A5
2024
Audi A6
2024–2025
Audi A6 allroad
2024–2025
Audi A7
2024–2025
▸ Show 15 more
Audi Q5
2024–2025
Audi Q5 e
2024–2025
Audi Q7
2024–2025
Audi Q8
2022, 2023, 2025
Audi RS 5
2024
Audi RS 6 Avant
2024–2025
Audi RS 7
2024–2025
Audi RS Q8
2022–2025
Audi S4
2024–2025
Audi S5
2024
Audi S6
2024–2025
Audi S7
2024–2025
Audi SQ5
2024–2025
Audi SQ7
2024–2025
Audi SQ8
2022–2025

Audi has released an "Audi On-car analysis list from June, 4, 2025" (NHTSA ID 11020345) detailing several common issues observed in various 2022-2025 Audi models. This document serves as an internal guide for technicians, highlighting specific problems and the necessary steps for initial diagnosis, primarily advising contact with the Audi Technical Assistance Center (TAC).

This list covers a range of concerns, from engine oil leaks to infotainment system glitches and window malfunctions. Owners experiencing these symptoms should be aware that specialized guidance from Audi is required for proper resolution. This communication is an important resource for understanding potential issues with your vehicle, such as the 2024 Audi Q8 manufacturer_communication.

Important Warnings for Owners and Technicians

This document explicitly states, "Please contact Audi Helpline before attempting repair." This critical instruction emphasizes that these issues require professional assessment and guidance. For each specific problem, the communication directs technicians to "Contact TAC for direction" or "Contact TAC for further instruction," indicating that detailed repair procedures are not provided in this general analysis list.

Identified Issues and Symptoms

Cylinder Head Cover Bolts Leaking

Affected Vehicles: 2024-2025 Audi Q5 models equipped with the 2.0T engine.

Symptoms: Owners may observe oil leaking from the cylinder head cover bolts. This indicates a potential seal failure or loose bolts that require immediate attention.

Action for Technicians: Technicians are instructed to "Attach photos of leak to TAC case" and then "Contact TAC for direction" to receive specific diagnostic and repair steps.

Steering Column Switch Dislocated

Affected Vehicles: 2024-2025 Audi Q7 and Q8 models.

Symptoms: Customers state the steering column switch is dislocated from the column. This can affect the functionality of controls mounted on the steering column.

Action for Technicians: For this issue, technicians must "Contact TAC with photos attached for further direction" to ensure proper diagnosis and repair.

MIB3 Infotainment System Slow Startup

Affected Vehicles: 2024-2025 Audi A4, A5, Q5, A6, A7, Q7, and Q8 models.

Symptoms: During initial bootup, the MMI system takes a long time to load. A common indicator is when the "User" tile is missing from the MMI home page. The system will then typically load as a guest user, though the MMI system generally functions normally otherwise once loaded.

Diagnosis: The document notes that "On site analysis needed" for this particular problem. This indicates a more complex diagnostic process is required.

Action for Technicians: Technicians are advised to "Contact TAC for further instruction" after initial on-site analysis.

Front or Rear Window Not Closing Correctly

Affected Vehicles: 2022-2025 Audi Q8 models.

Symptoms: The affected window does not close completely, or it reverses its direction during closing. In some instances, the window may even open autonomously without user input. This issue is part of the broader 2024 Audi Q8 manufacturer_communication.

Action for Technicians: Technicians should "Contact TAC for further direction" to address this window malfunction.

Owner Action

If you own one of the affected 2022-2025 Audi models and are experiencing any of these symptoms, it is crucial to contact your authorized Audi dealer or the Audi Helpline. Do not attempt to repair these issues yourself, as the manufacturer explicitly advises against it. Your dealer will need to consult with the Audi Technical Assistance Center (TAC) for specific diagnostic and repair instructions.


NHTSA ID: 11020345

Frequently Asked Questions

What is the Audi On-car analysis list from June 4, 2025 about?
The Audi On-car analysis list from June 4, 2025 (NHTSA ID 11020345) is a manufacturer communication detailing several common issues observed in various 2022-2025 Audi models. It serves as a guide for technicians and advises contacting the Audi Technical Assistance Center (TAC) for specific diagnostic and repair directions.
Which Audi models are affected by the MIB3 infotainment system slow startup issue?
The MIB3 infotainment system slow startup issue, where the system takes a long time to load and the "User" tile is missing, affects 2024-2025 Audi A4, A5, Q5, A6, A7, Q7, and Q8 models. This issue is part of the 2024 Audi Q8 manufacturer_communication.
What should I do if my Audi Q8 window is not closing correctly?
If your 2022-2025 Audi Q8's front or rear window is not closing correctly, reverses direction, or opens autonomously, you should contact your authorized Audi dealer or the Audi Helpline. This issue requires professional diagnosis and specific instructions from Audi's Technical Assistance Center (TAC).
Does this document provide repair instructions for these issues?
No, the Audi On-car analysis list from June 4, 2025 (NHTSA ID 11020345) does not provide detailed repair instructions. Instead, for each identified issue, it explicitly states to "Contact TAC for direction" or "Contact TAC for further instruction," indicating that these problems require specialized diagnosis and guidance from Audi's Technical Assistance Center.

What Audi Q8 owners report

Counted from the records in our database across 7 model years.

206
Owner complaints
18
Recalls
2,216
Service bulletins
6
Crashes reported
1
Fires reported
4
Injuries reported

The 2024 model year

25 complaints, the 4th most of 7 model years on file. Owners reported 1 crash, 1 fire and 1 injury for this year, which also has 5 recalls on file.

Complaints by model year

Model years with the most complaints for the Audi Q8
2019110
202028
202130
20222
20237
202425
20254

Most-reported systems

  1. Electrical System — 80
  2. Engine — 51
  3. Power Train — 50
  4. Steering — 17
  5. Forward Collision Avoidance — 16

Latest recalls for the 2024 model year

  • 26V240000 — Service Brakes, Hydraulic (Apr 2026)
  • 25V900000 — Back Over Prevention (Dec 2025)
  • 24V428000 — Service Brakes, Air (Jun 2024)
All 2024 recalls →

Recent owner reports

The brake rotors are inproperly engineered and developed warping at brand new thickness, causing dangerous driving condition. The Audi North Austin and Audi South Austin dealer is refusing to replace as they are stating it is normal wear and tear.

2024 Audi Q8 owner, Oct 2026

Electrical vehicle started displaying electrical malfunction issue since December 2025, at the time Audi San Juan said there was not fix available at the time.

2024 Audi Q8 owner, Sep 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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