2017-2025 Audi Models Headliner Noise TSB 2044417/13

Audi has issued Technical Service Bulletin (TSB) 2044417/13 to address customer complaints regarding various noises emanating from the headliner and roof areas in a wide range of 2017-2025 Audi models. This TSB, released for publishing on March 31, 2025, outlines the diagnostic process and a specific repair procedure to eliminate these unwanted sounds, including the common Audi Q8 headliner noise.

Symptoms

Owners may notice several types of noises and issues originating from the roof and headliner components. The most frequently reported symptom is "Cracking noises from the roof area." Other specific complaints include:

• Noises and vibrations from the sun shade guide rail trim (left and right sides).
• Loose roof headliner securing strips.
• Loose roof joint strips, potentially with dimensional accuracy or flush dimension issues.
• General noises and vibrations from the sliding/tilting sunroof and panorama sliding sunroof systems.
• Noise from the front roof headliner.
• Faulty adhesive bonds in the outer roof panel.
• Paint bubbles or bulges on the roof reinforcement (front and rear).
• Damaged components in the roof reinforcement (front and rear).
• Noises and vibrations from the manual wind deflector adjustment for the sunroof.
• The sunroof convenience opening/closing function not working.
• Chattering or damaged components in the sliding/tilting sunroof clamping strip.

Technical Background

Audi has identified the primary cause of these noises as relative movement among the fasteners of the T frame. This movement creates friction, leading to the cracking, rattling, or chattering sounds reported by owners. The TSB indicates that there is no applicable production solution for this issue, meaning it is a field repair rather than a factory modification.

Important Warnings for Owners

Before proceeding with any repair, it is crucial to accurately identify the source of the noise. Audi advises technicians to confirm that the headliner or T-frame is indeed the cause, as other components of the roof system could also be responsible for similar noise complaints.

Owners should also be aware of the warranty implications. If your vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only. Any repairs performed may not be covered by Audi warranty.

Repair Procedure Summary

The repair outlined in TSB 2044417/13 involves applying a specialized non-woven adhesive tape to specific areas to prevent relative movement and eliminate the noise. The general steps are:

1. Preparation: Obtain the necessary materials for the repair.
2. Headliner Removal: Carefully remove the headliner trim following the detailed instructions in the Workshop Manual. This step exposes the underlying fasteners and the T frame (as shown in Figure 1 of the TSB).
3. Tape Application (Headliner Fasteners): Apply the non-woven adhesive tape to the headliner fasteners. Figures 2 and 3 in the TSB provide visual guidance on the correct placement of the felt tape on these fasteners.
4. Tape Application (T Frame): Apply the non-woven adhesive tape to the T frame in the area of its fasteners. Figure 4 illustrates the precise location for this application.

Once the tape is applied, the headliner trim is reinstalled, and the repair is complete.

Required Parts

The specific material required for this repair is:

• Non-woven adhesive tape: Part Number D 004350A2

Warranty Information

For warranty claims related to this issue, the following codes are applicable:

• Service Number: 7084
• Damage Code: 0020

All warranty claims must adhere to the guidelines set forth in the Audi Warranty Policies and Procedures Manual. The claim comment should reference TSB 2044417/13.

Revision History

This TSB has undergone several revisions to ensure accuracy and completeness:

• Revision 13 (March 31, 2025): Included updates to the title, header (with updated models), condition, technical background, production solution, service instructions (with removed images), warranty information (updated labor operations), and required parts and tools (with removed images).
• Revision 12 (June 12, 2024): Updated the header to include additional model years and revised warranty labor operations.
• Revision 11 (March 13, 2024): Revised warranty claim types.

NHTSA ID: 11016506