2024 Audi MMI Weather Widget Error TSB 91 24 81 2076031/1

Symptoms

Owners of certain 2024 Audi models, including the Audi Q8, may observe that the weather widget on their Multi Media Interface (MMI) screen is not functioning correctly. The primary symptom is the display of the message "An error has occurred" directly on the weather widget itself. This indicates a problem with the widget's ability to retrieve or display weather information.

Important Warnings

Audi has issued specific guidance regarding this condition:

• Do not replace components: "Do not replace any components for this condition since this will not resolve the customer's concern." This means that replacing the Android Module -J1243- or other related parts will not fix the weather widget error.
• Warranty coverage: "This TSB is informational only and not applicable to any Audi Warranty." Owners should be aware that this particular service bulletin does not cover warranty claims for this specific issue.

Technical Background

Technical Service Bulletin 91 24 81 2076031/1 identifies the root cause as a software-related issue within the Audi Android Module -J1243-. This module, identified by address word 078E, is responsible for the functionality of the weather widget. The issue affects vehicles with Android Module only. No diagnostic trouble codes (DTCs) are stored in relation to this specific problem.

Workaround

While a permanent software solution is being developed, owners can still access weather information. Audi suggests that weather details can be obtained through the conventional Audi Connect weather tile, which operates independently of the affected widget.

Repair Procedure Summary

As of the release of TSB 91 24 81 2076031/1, there is no immediate repair available. Audi expects a software solution to be released by the end of the second quarter of 2025, though this timeline is subject to change. Technicians are instructed not to replace any components for the weather widget error, as this will not resolve the issue. Instead, dealers are required to create a PSS (Pending Service Solutions) record in the PSS application via AccessAudi.

Owner Action

If you are experiencing the "An error has occurred" message on your Audi Q8 weather widget error, you should be aware that this is a known software issue. There is no need for immediate repair or component replacement. You can utilize the Audi Connect weather tile for current weather information. A software update is anticipated by the second quarter of 2025 to resolve this problem permanently. You may wish to contact your authorized Audi dealer for the latest information regarding the software update availability.

Source: NHTSA ID: 11011279