2023-2024 Audi Gateway Control Module Service Action 90X4

Audi has issued a dealer communication regarding Service Action 90X4, which involves the replacement of the gateway control module in various 2023-2024 Audi models. This notice, dated August 22, 2024, informs dealer personnel about updates to the claiming information for this important service action. The Audi gateway control module 90X4 ensures that affected vehicles receive the necessary repair efficiently.

What is Service Action 90X4?

Service Action 90X4 is a manufacturer-initiated campaign to address potential issues with the gateway control module. This module is a critical component in modern Audi vehicles, acting as a central communication hub for numerous electronic systems. For owners, the most important aspect of this service action is that the gateway control module will be replaced at no cost.

Why the Gateway Control Module is Important

The gateway control module facilitates communication between different control units and systems within your Audi. It manages data flow for critical functions such as infotainment, driver assistance systems, and various vehicle diagnostics. A properly functioning gateway control module is essential for the seamless operation and safety of your vehicle. Issues with this module could potentially lead to malfunctions in connected systems, though specific symptoms are not detailed in this particular communication.

Updates for Dealers Regarding Claiming Information

This specific communication, identified as 90X4_REV20240822, focuses on administrative updates for Audi dealerships. It advises all dealer personnel involved with campaign-related responsibilities to thoroughly review the revised circular published in ELSA and Service References in Elsa2Go. This ensures that dealers have the most current information for processing claims related to the Audi gateway control module 90X4 replacement, facilitating a smooth and accurate repair process for customers.

Dealers are also instructed to discard any outdated paper copies of the circular and replace them with the most current version. This administrative step helps maintain consistency and accuracy across the Audi service network.

What Owners Should Do

If you own a 2023-2024 Audi model, it is recommended to contact your authorized Audi dealer. Provide them with your Vehicle Identification Number (VIN) to determine if your vehicle is included in Service Action 90X4. If your vehicle is affected, the dealer will arrange for the free replacement of the gateway control module. This proactive step ensures your vehicle operates as intended and benefits from the latest manufacturer updates.

It is important to note that while this is a service action and not a safety recall, addressing it promptly is still crucial for the long-term reliability and performance of your Audi.

Source: NHTSA ID 11007371