Service Bulletin

2023-2024 Audi Gateway Control Module Service Action 90X4

Audi has issued Service Action 90X4 for certain 2023-2024 A, Q, S, and RS models, requiring the replacement of the Gateway Control Module. This repair is performed at no cost to owners and is available starting May 21, 2024. Dealers must complete the repair before vehicle delivery.

Byeditor sarah mitchell2023 Audi Q8
2023 Audi Q8 — Audi Q8 Gateway Control Module
Editorial illustration generated for this article.
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Introduction to Service Action 90X4

Audi has initiated Service Action 90X4, a proactive measure to replace the Gateway Control Module in certain 2023-2024 Audi models. This service action ensures the proper functioning of the vehicle's electronic systems. The repair is provided at no cost to vehicle owners.

This communication, issued on May 20, 2024, informs dealers about the availability of the repair. It applies to a wide range of Audi models, including the A4, A5, A6, A7, A8, Q5, Q7, Q8, E-Tron GT, and various S and RS performance variants from model years 2023 and 2024.

The Gateway Control Module Replacement

Under Service Action 90X4, the Gateway Control Module will be replaced in affected vehicles. This critical component manages communication between various control units within the vehicle's electrical system. The replacement is available starting May 21, 2024.

Audi has specified that this repair will be performed at no cost to owners. Dealers are instructed to refer to ELSA and Service References in Elsa2Go for complete repair and claiming instructions. The document does not specify any particular symptoms or diagnostic trouble codes (DTCs) associated with this service action, indicating it is a preventative or corrective measure rather than a response to a specific failure mode.

Important Information for Owners

Audi will be notifying owners of affected vehicles through mail, with owner mailings scheduled for May 2024. If you own a 2023-2024 Audi Q8 Gateway Control Module or another affected model, you should expect to receive a notification.

Dealers have been instructed to check their inventory daily for affected vehicles and to complete the repair before delivery to consumers. This ensures that all new vehicles are compliant before reaching their owners. There is no special parts allocation for this service action; dealers should consult the campaign circular for parts ordering information. Information regarding loaner or rental vehicle coverage should also be referenced in the campaign circular.

What Owners Should Know

Owners of eligible 2023-2024 Audi models, including those with an Audi Q8 Gateway Control Module, should contact their authorized Audi dealer to schedule the Gateway Control Module replacement. Since this is a service action, the repair will be completed at no charge.

While this communication does not detail specific symptoms or fault codes that might indicate an issue with the Gateway Control Module, it is important to have the repair performed promptly once notified. This ensures the continued optimal performance and safety of your vehicle's electronic systems.

NHTSA ID: 11002193

Frequently Asked Questions

What is Audi Service Action 90X4?
Audi Service Action 90X4 is a program to replace the Gateway Control Module in certain 2023-2024 Audi models, including the Audi Q8 Gateway Control Module, at no cost to the owner. This action was made available to dealers starting May 21, 2024.
Which Audi models are affected by Service Action 90X4?
Service Action 90X4 affects various 2023-2024 Audi models, including A4, A5, A6, A7, A8, Q5, Q7, Q8, E-Tron GT, and several S and RS variants. Owners will receive a notification by mail if their vehicle is included.
Will I have to pay for the Gateway Control Module replacement?
No, Audi has stated that the Gateway Control Module replacement under Service Action 90X4 will be performed at no cost to owners.
When will owners be notified about the Gateway Control Module issue?
Audi plans to notify owners of affected vehicles through mail, with owner mailings scheduled for May 2024.

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