2023 Audi Q8/SQ8/RS Q8 Grille Trim Error TSB

Audi has released Technical Service Bulletin (TSB) 2069488/1 to address a production issue affecting certain 2023 Audi Q8, SQ8, and RS Q8 vehicles. This TSB specifically concerns instances where the front radiator grille trim was installed in an incorrect color during manufacturing.

The TSB, issued on February 16, 2023, provides detailed instructions for dealerships to correct the Audi Q8 grille trim error. The affected vehicles fall within the VIN range 000001-019153 for the 2023 model year.

Symptoms

Owners of affected vehicles may notice that the trim surrounding the radiator grille is not the intended body color. Specifically, the vehicle might have an L1RR Platinum Grey radiator grille trim installed when a body-colored trim was specified for the vehicle's build configuration. This is purely an aesthetic issue resulting from a production error.

Diagnosis

Technicians will confirm the Audi Q8 grille trim error by inspecting the vehicle's front radiator grille. The presence of L1RR Platinum Grey trim instead of the expected body-colored trim indicates the condition described in TSB 2069488/1. Audi has confirmed that the production process responsible for this error has since been corrected, meaning newer vehicles should not exhibit this issue.

Repair Procedure Summary

The repair for the incorrect radiator grille trim involves replacing the existing trim and painting the new part to match the vehicle's body color. The general steps include:

1. Remove and Reinstall Front Trim: This procedure varies slightly depending on the vehicle's configuration. Specific labor operations are provided for base configurations (6601 1900), vehicles with parking aid (6601 1902), vehicles with night vision camera, overhead view camera, radar sensor, and parking aid (6601 1904), and RS Q8 models (6601 1905).
2. Prepare and Paint New Radiator Grille Trim: If painting is done at the dealership, this involves body preparation (5101 7163) and painting the new radiator grille part (6605 6150). If the painting is outsourced to a body shop, specific sublet labor operations apply for solid paint (L0011600), metallic paint (L0021600), or pearl paint (L0031600).
3. Diagnostic Time and Road Test: If Driver's Assistance System calibration is required, diagnostic time (0150 0000) and a post-service road test (0121 0004) are allocated.

Required Parts and Tools

To perform this repair, the following parts are typically required:

• Trim: Part Number 4M8 807 725 GRU (Quantity 1)
• Cover for towing eye: Part Number 4M8 807 241 GRU (Quantity 1)
• Paint Material: Quantity 1 each, with a maximum cost of $36.

Technicians should always consult their Parts Department and/or ETKA for the most current information and parts bulletins.

Warranty Information

This repair is covered under Audi's warranty. The applicable claim types are 110 (for vehicles up to 48 months/50,000 miles) and 910 (for vehicles before delivery). The Service Number for this TSB is SK97, with Damage Code 0055 and Damage Location 056. Claims should be submitted as per TSB 2069488/1 and in accordance with the Audi Warranty Policies and Procedures Manual.

Important Warnings

If your vehicle is outside of its warranty period, this Technical Service Bulletin is for informational purposes only, and the repair may not be covered free of charge.

Source: NHTSA ID: 10232035, TSB 2069488/1