2021 Audi Q8, SQ8, RS Q8 Loose Door Trim TSB

Owners of 2021 Audi Q8, SQ8, and RS Q8 vehicles may notice that the front door trim cover is loose or does not sit flush against the door panel. This condition, detailed in Audi Technical Service Bulletin 66 22 83 2065001/2, can result in a visible gap between the trim and the door panel.

This TSB, identified as 2065001/2, supersedes an earlier bulletin, Group 66 number 21-78, dated November 13, 2021. The updated bulletin, released on January 7, 2022, includes revised warranty information.

Symptoms

If you own a 2021 Audi Q8, SQ8, or RS Q8, you might observe the following issues with your front doors:

• "The front door trim cover has a visible gap between the trim and the door panel. The trim cover does not lie flush along the entire length of the trim."
• "The front door trim cover has come loose from the door panel."

These symptoms indicate that the trim is not properly secured, affecting the vehicle's appearance and potentially its integrity. Figure 1 in the TSB illustrates a visible gap between the front door trim cover and the outer door panel, while Figure 2 provides a closer view of this gap.

Technical Background

The root cause of this issue is related to the manufacturing process. During the initial installation of the front door trim cover, one or more door trim clips may have been incorrectly engaged. This improper engagement can lead to damage to the clips, causing the Audi Q8 door trim loose condition. This problem can affect either the left or right front doors.

Repair Procedure Summary

To resolve the loose front door trim cover, technicians are instructed to replace the affected trim. The repair process involves following specific repair specifications outlined in the Elsa Repair Manual. Since the issue can affect either front door, both the left and right front doors should be carefully inspected for this condition.

Required Parts and Tools

Replacing the front door trim cover requires specific parts and specialized tools. Technicians should consult the Parts Department and ETKA for the most current information on parts and bulletins.

Required Parts (examples):

• 4M88539594W3: Cover for door - Left front - Anthracite
• 4M8853959AGRU: Cover for door - Left front - Primed
• 4M8853959BGRU: Cover for door - Left front - Primed
• 4M8853959GGRU: Cover for door - Left front - Primed
• 4M8853959FGRU: Cover for door - Left front - Primed
• 4M89599604W3: Cover for door – Right front - Anthracite
• 4M8959960AGRU: Cover for door – Right front - Primed
• 4M8959960BGRU: Cover for door – Right front - Primed
• 4M8959960GGRU: Cover for door – Right front - Primed
• 4M8959960FGRU: Cover for door – Right front - Primed

Special Tools:

• Tool 3356: Roller
• VAS 1978/14A: Wiring Harness Repair Set – Hot Air Blower
• T10383: Wedge Set

Warranty Information

This repair is covered under warranty for eligible vehicles. The claim types are:

• 110: For vehicles up to 6 months or 6,000 miles.
• 1AM: For vehicles over 6 months or 6,000 miles.

The Service Number for this bulletin is 6622, and the Damage Code is 0018. Specific labor operations are provided for different repair scenarios:

• 66 22 19 00: For removing and reinstalling a single front door trim cover that does not require painting.
• 66 22 20 00: For removing and reinstalling both right front and left front door trim covers that do not require painting.
• A000 1600: A sublet operation for replacing and painting a new part, with a maximum allowance of $150 per trim piece.

Important Warnings

Owners should be aware that if their vehicle is outside of the applicable warranty period, this Technical Service Bulletin is for informational purposes only. In such cases, the repair costs may not be covered by Audi.

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Source: NHTSA ID: 10206973