2019-2021 Audi Q7/SQ7 Loose Door Trim Cover TSB
Audi has released Technical Service Bulletin 66 23 01 2065566/2 to address instances of loose door trim covers on 2019-2021 Audi Q7 and SQ7 vehicles. This issue, caused by insufficient bonding during production, results in visible gaps between the trim and door panel.
Sarah Mitchell2021 Audi Q7
Also applies to
- Audi SQ7
- 2021
Owners of 2019-2021 Audi Q7 and SQ7 vehicles may experience issues with loose door trim covers. Audi has issued Technical Service Bulletin (TSB) 66 23 01 2065566/2, dated July 7, 2023, to provide guidance to technicians for diagnosing and repairing this condition. This TSB supersedes an earlier bulletin, Group 66 number 21-82, dated December 15, 2021, with updates to warranty claiming structures and required parts/tools.
Symptoms
Owners might notice that the Audi Q7 loose door trim cover on their vehicle has a "visible gap between the trim and the door panel". The trim cover may not lie flush along its entire length. This condition, also described as the "door cover trim is loose" or the "door trim cover has come loose from the door panel", can affect any of the four door trim covers: left front, right front, left rear, and/or right rear.
Technical Background
According to Audi, the root cause of the Audi Q7 loose door trim cover issue is insufficient bonding during the production process. This compromised bond can lead to the door trim cover detaching from the door panel, creating the noticeable gap. Audi has since optimized the attachment and bonding process for door trim covers in current production vehicles.
Visual Diagnosis
Technicians use visual cues to identify the issue. Figure 1 in the bulletin illustrates a debonded door trim cover, showing the extent of the detachment, often measured with a ruler to quantify the gap. Figure 2 provides an alternative view, offering a close-up of the detached door trim cover.
Important Warnings
If you discover a loose door trim cover on your Audi Q7 or SQ7, do not make an attempt to reattach the trim. The TSB explicitly states that reattaching the trim will not resolve the underlying issue. Instead, the affected door trim cover must be replaced.
Repair Procedure Summary
When a vehicle presents with a loose door trim cover, technicians are instructed to inspect all four door trim covers for detachment. If any door trim cover is found to be loose or has a visible gap, it must be replaced. The TSB does not recommend attempting to reattach the existing trim cover, as this will not provide a lasting solution.
The repair process involves removing the existing door trim cover and installing a new one. This procedure requires careful handling to ensure proper fitment and bonding of the new trim. If the replacement trim cover needs painting to match the vehicle's color, additional steps are involved, including preparing and painting the new part.
Required Parts and Tools
Repairing the loose door trim cover requires specific replacement parts and specialized tools. Technicians will need to consult the parts catalog for the correct door trim cover based on the specific door (left front, right front, left rear, right rear) and color/finish (e.g., Anthracite, Primed, Cooler grey). A comprehensive list of part numbers is provided in the TSB, including:
- 4M0853959F 4W3: Cover for door - Left front - Anthracite
- 4M0853959G GRU: Cover for door - Left front - Primed
- 4M0853959H GRU: Cover for door - Left front - Primed
- 4M0853959B GRU: Cover for door - Left front - Primed
- 4M0853959J GRU: Cover for door - Left front - Primed
- 4M0853959E GRU: Cover for door - Left front - Primed
- 4M0853960F 4W3: Cover for door - Right front - Anthracite
- 4M0853960G GRU: Cover for door - Right front - Primed
- 4M0853960H GRU: Cover for door - Right front - Primed
- 4M0853960B GRU: Cover for door - Right front - Primed
- 4M0853960J GRU: Cover for door - Right front - Primed
- 4M0853960E GRU: Cover for door - Right front - Primed
- 4M0853969F 4W3: Cover for door - Left rear - Anthracite
- 4M0853969G GRU: Cover for door - Left rear - Primed
- 4M0853969H GRU: Cover for door - Left rear - Primed
- 4M0853969B GRU: Cover for door - Left rear - Primed
- 4M0853969J GRU: Cover for door - Left rear - Primed
- 4M0853969E GRU: Cover for door - Left rear - Primed
- 4M0853970F 4W3: Cover for door - Right rear - Anthracite
- 4M0853970G GRU: Cover for door - Right rear - Primed
- 4M0853970H GRU: Cover for door - Right rear - Primed
- 4M0853970B GRU: Cover for door - Right rear - Primed
- 4M0853970J GRU: Cover for door - Right rear - Primed
- 4M0853970E GRU: Cover for door - Right rear - Primed
- 4M0853959M MX3: Cover for door - Left front - Cooler grey
- 4M0853959M GRU: Cover for door - Left front - Primed
- 4M0853959P MX3: Cover for door - Left front - Cooler grey
- 4M0853959P GRU: Cover for door - Left front - Primed
- 4M0853959N GRU: Cover for door - Left front - Primed
- 4M0853959M GRU: Cover for door - Left front - Primed
- 4M0853960M MX3: Cover for door - Right front - Cooler grey
- 4M0853960M GRU: Cover for door - Right front - Primed
- 4M0853960P MX3: Cover for door - Right front - Cooler grey
- 4M0853960P GRU: Cover for door - Right front - Primed
- 4M0853960N GRU: Cover for door - Right front - Primed
- 4M0853960M GRU: Cover for door - Right front - Primed
- 4M0853969M MX3: Cover for door - Left rear - Cooler grey
- 4M0853969M GRU: Cover for door - Left rear - Primed
- 4M0853969P MX3: Cover for door - Left rear - Cooler grey
- 4M0853969P GRU: Cover for door - Left rear - Primed
- 4M0853969N GRU: Cover for door - Left rear - Primed
- 4M0853969M GRU: Cover for door - Left rear - Primed
- 4M0853970M MX3: Cover for door - Right rear - Cooler grey
- 4M0853970M GRU: Cover for door - Right rear - Primed
- 4M0853970P MX3: Cover for door - Right rear - Cooler grey
- 4M0853970P GRU: Cover for door - Right rear - Primed
- 4M0853970N GRU: Cover for door - Right rear - Primed
- 4M0853970M GRU: Cover for door - Right rear - Primed
- Paint: Qty 1 Each
Special tools required for this repair include:
- Tool Number 3356: A roller, used for applying pressure during bonding or installation.
- VAS 1978/14A: A Wiring Harness Repair Set - Hot Air Blower, which may be used for heating components during removal or installation.
- T10383: A wedge set (including /1 and /2 variants), likely used for prying or separating trim components without damage.
Warranty Information
This repair is typically covered under warranty, provided the vehicle meets specific criteria. Audi outlines several claim types:
- 110: For vehicles up to 6 months or 6,000 miles.
- 1AM: For vehicles over 6 months or 6,000 miles.
If the vehicle is outside of any warranty period, this Technical Service Bulletin is for informational purposes only, meaning the repair cost would likely be borne by the owner. The damage code associated with this issue is 0018. Specific service numbers for labor operations include 6622 (Door trim cover front) and 6642 (Door trim cover rear).
Labor operations are detailed as follows:
| Labor Operation | Code | Description |
|---|---|---|
| Front door trim remove and reinstall | 6622 1900 | See SRT with associated operations |
| Front door trim remove and reinstall – Both right front and left front sides | 6622 2000 | See SRT with associated operations |
| Rear door trim remove and reinstall | 6642 1900 | See SRT with associated operations |
| Rear door trim remove and reinstall - Both right rear and left rear sides | 6642 2000 | See SRT with associated operations |
If replacing a door trim cover that requires painting, the sublet operation is "Replace and paint new part" with codes L0011600 (Solid Paint), L0021600 (Metallic Paint), and L0031600 (Pearl Paint), with a maximum allowance of 160 Time Units (TU).
Diagnostic time (GFF), road test prior to service procedure, and road test after service procedure are all listed as "No allowance" with 0 TU. The claim comment should reference "As per TSB 2065566/2". All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.
Owner Action
If you observe a "visible gap between the trim and the door panel" or suspect your Audi Q7 loose door trim cover is detaching, contact your authorized Audi dealership. Describe the symptoms clearly. The dealership will inspect the vehicle and perform the necessary repair by replacing the affected door trim cover according to TSB 66 23 01 2065566/2.
NHTSA ID: 10243453
Gallery
2 images
Frequently Asked Questions
- What are the common symptoms of a loose door trim cover on a 2019-2021 Audi Q7 or SQ7?
- Owners typically observe a "visible gap between the trim and the door panel" or the trim cover not lying flush along its entire length. This issue, described in TSB 66 23 01 2065566/2, can affect any of the four door trim covers.
- Can I fix a loose door trim cover on my Audi Q7 or SQ7 myself by reattaching it?
- No, Audi's Technical Service Bulletin 66 23 01 2065566/2 explicitly advises against attempting to reattach the trim. The issue stems from insufficient bonding during manufacturing, and a proper repair requires replacing the affected door trim cover.
- Is the repair for a loose door trim cover covered under warranty for Audi Q7 and SQ7 models?
- Yes, the repair is generally covered under warranty for eligible vehicles. Audi specifies different claim types (110 for newer vehicles, 1AM for older ones) based on mileage and time in service. If your vehicle is outside of warranty, the TSB serves as informational guidance, and costs may apply.
- What is the official Audi TSB number for the loose door trim issue?
- The official Technical Service Bulletin number addressing the loose door trim cover on 2019-2021 Audi Q7 and SQ7 models is 66 23 01 2065566/2. This bulletin supersedes an earlier one, Group 66 number 21-82, dated December 15, 2021.
- What parts and tools are needed to fix the Audi Q7 loose door trim?
- The repair requires specific replacement door trim covers, which vary by door location and color/finish (e.g., part number 4M0853959F 4W3). Specialized tools include a roller (Tool Number 3356), a Wiring Harness Repair Set - Hot Air Blower (VAS 1978/14A), and a wedge set (T10383).
Related Articles
2021-2026 Audi Q7/SQ7 Second Row Seat Noise TSB
Audi Technical Service Bulletin 2060719/4 details a common complaint of creaking and rattling noises from the second row seats in 2021-2026 Audi Q7 and SQ7 models. The issue stems from friction between the seat's lock handle and the locking mechanism.
2021-2024 Audi Q7 Parts Return Communication
This manufacturer communication, identified by NHTSA ID 11002296, informs Audi dealers about a special notice concerning the return of specific body structure parts for 2021-2024 Audi Q7 vehicles.
2021-2024 Audi Q5/Q7/SQ5/SQ7 Taillight Switching Issue B146C29
Audi has released TSB 2070964/2 addressing a functional issue with taillight switching in 2021-2024 Q5, Q7, SQ5, and SQ7 models. Owners may experience taillights not switching correctly or staying on, often accompanied by DTC B146C29. The fix involves checking for and removing debris.
2021-2024 Audi Power Rear Lid Malfunction
If your 2021-2024 Audi's power rear lid is not opening or closing, you may be experiencing a known issue addressed by Technical Service Bulletin (TSB) 2072288/3. This TSB covers Diagnostic Trouble Codes (DTCs) B121102 and B120A02, indicating a software problem.
2021-2023 Audi Q7/SQ7 Radiator Fan & Wiper Malfunction
Audi Technical Service Bulletin 2073305/1 details issues with constant radiator fan operation, non-functional windshield wipers, and alarm system faults in 2021-2023 Audi Q7 and SQ7 vehicles. These problems are often linked to damaged wiring in the plenum chamber and are accompanied by specific…
Leave a comment
Comments are moderated and may take a moment to appear. Only your first name and the initial of your last name are shown publicly.
Comments
Be the first to comment.