2022-2024 Audi Climate Control Display Problems

Audi has issued Technical Service Bulletin (TSB) 2075688/3 to address customer complaints regarding the air conditioner console display in various 2022-2024 models. This TSB, first published on October 21, 2024, and last revised on September 10, 2025, provides guidance for diagnosing and resolving issues where the display on the temperature control unit either shows incorrect temperature values, distorted pixels, or appears completely black. Despite these visual anomalies, the air conditioner system typically remains fully functional.

Symptoms of Audi Climate Control Display Problems

Owners of affected Audi vehicles may observe several types of display malfunctions on their air conditioner console. The primary complaints include the "display on temperature control differs from set temperature" or the "display is black" entirely. More specifically, the display might show a "missing temperature value," where only the function (e.g., AUTO) is visible without a numerical temperature. Another common symptom is "distorted pixels," where the temperature reading appears fragmented or incomplete. In some cases, the entire center display panel may be "black."

Even when the display is faulty, the air conditioner's basic functions remain operational. Owners can still adjust the temperature using the rotary knob, and settings can be changed even if the display is black.

Technical Background

According to Audi, the underlying cause of these display issues is often related to internal pressure on the LCD panel. Tension within the component can lead to this pressure, which then manifests as the various display anomalies observed by owners.

Diagnosis and Repair Procedure

If your vehicle exhibits the described Audi climate control display problems, the following steps are recommended by TSB 2075688/3:

1. Initial Reset: The air conditioner operating unit should be removed from the vehicle and then unplugged. After a brief period, the same unit should be reinstalled.
2. Re-evaluation: If the display issues persist after this reset procedure, it indicates that the air conditioner operating unit is defective.
3. Replacement: In cases where the problem continues, Audi recommends replacing the defective air conditioner operating unit.

Warranty Information

For warranty claims related to this issue, the following codes and procedures apply:

• Service Number: 8704
• Damage Code: 0040
• Labor Operations:
  • For control unit removal and reinstall: 8704 19XX (refer to SRT for associated operations)
  • For control unit replacement: 8704 55XX (refer to SRT for associated operations)
  • For Guided Fault Finding (GFF): 0150 0060 (time stated on diagnostic protocol)
  • For charging the battery: 2706 8950 (refer to SRT for associated operations)

If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance only. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

Important Documentation Requirements

When billing for this repair, technicians must attach clear photos of the complaint to DOC-IT. These photos are crucial for reference and must meet specific criteria:

• Include the vehicle's VIN and the date.
• Photos must not be edited.
• Images should be in focus, taken with sufficient light, but high resolution is not strictly necessary.
• The location of the problem should be clearly marked if appropriate.
• Crucially, photos must not show any people, faces, license plates, or customer data to protect privacy.

NHTSA ID: 2075688/3