2021-2025 Audi Q5 Spoiler Part Return Notice SM 08-2024

What is Special Notice SM 08-2024 VWMEX?

Audi has issued Special Notice SM 08-2024 VWMEX, a parts circular dated September 3, 2024, aimed at parts managers and inventory personnel. This notice provides critical instructions for the return of a specific spoiler part, the 80A-807-434-E -GRU. The primary goal is to ensure that only compliant parts are in circulation and to facilitate proper credit for returned inventory. This proactive measure helps maintain the quality and integrity of parts supplied to customers.

Affected Parts and Vehicles

This notice specifically targets the 80A-807-434-E -GRU (Spoiler). It applies to certain parts intended for the 2021-2025 Audi Q5 models. Crucially, not all spoilers with this part number are affected. Only those parts manufactured on a specific date, 2023-12-21 (December 21, 2023), must be returned. Spoilers produced on any other date are considered acceptable and do not need to be returned. An example image provided in the notice clearly shows how to identify the production date on the part label. This targeted return ensures that only potentially non-compliant inventory is processed. This is a key aspect of the Audi Q5 spoiler return process.

Important Deadlines and Warnings

Dealers must return their inventory of the affected 80A-807-434-E -GRU spoilers by a strict deadline. The notice states that returns must be completed no later than 9/24/2024. This deadline is critical for dealers to receive proper credit for the returned parts.

A significant warning is issued: "Items returned after the above-mentioned date WILL NOT be accepted on any type of return/buyback." This emphasizes the importance of adhering to the specified timeline to avoid financial loss or complications for the dealership. Dealers are advised to act promptly to manage their inventory effectively.

Dealer Instructions for Returns

The Special Notice SM 08-2024 VWMEX outlines a clear, five-step procedure for dealers to follow when returning the affected spoilers:

1. File a Claim with Return: Dealers must file a separate "Claim with Return" by selecting "Dlr Sup. Req. Return" under the item type. Dealer comments should reference the Special Notice Number and Parts Circular number.
2. Review Parts On Command: The day after filing the claim, dealers should review "Parts On Command" for the Delivery List document. Any problems or delays should be communicated to their facing PDC (Parts Distribution Center).
3. Enter Delivery Document Number: The 40000XXXXX delivery document number must be entered on a YELLOW DEPOT REQUEST RETURN label.
4. Adhere Return Label: The YELLOW DEPOT REQUEST RETURN label should be securely adhered to the package(s) containing the returned parts.
5. Include Delivery Document: One copy of the Delivery Document must be included with the returned part(s) inside the package.

This structured process ensures efficient and accurate processing of the Audi Q5 spoiler return.

Re-ordering New Parts

After returning the affected inventory, dealers are instructed to re-order any required new materials. The notice explicitly states, "Please re-order required new materials using the same part number." This confirms that the part number 80A-807-434-E -GRU itself is correct, and only specific production batches are being recalled from inventory. New orders will supply parts from acceptable production dates.

Source: NHTSA ID 11009309