2021-2023 Audi Q5 Oil Leak from Cylinder Head Cover Bolts

Audi has issued a manufacturer communication, TSB 2072716, addressing an issue with oil leaks originating from the cylinder head cover bolts on certain Q5 models. This document serves as an analysis worksheet for technicians to properly document and report these specific oil leaks.

The communication highlights the importance of following strict guidelines when encountering an Audi Q5 cylinder head oil leak to ensure accurate diagnosis and appropriate resolution.

The Issue: Oil Leaks from Cylinder Head Cover Bolts

The primary concern outlined in TSB 2072716 is oil leaking from the cylinder head cover bolts. This issue specifically affects 2021, 2022, and 2023 Audi Q5 vehicles equipped with the DPVA engine code.

Owners might notice visible oil seepage around the cylinder head area, indicating a potential leak. It's crucial for any observed leak to be properly identified and documented according to Audi's procedures.

Important Instructions for Technicians and Owners

Audi's TSB 2072716 provides critical instructions for technicians, which also contain vital information for owners. These guidelines are designed to prevent misdiagnosis and ensure that the Technical Assistance Center (TAC) receives all necessary information for proper support.

Key warnings and requirements include:

• No prior repairs: Technicians are instructed that there should be "No previous repairs made to the cylinder head cover" before documenting the leak. This ensures that the original condition of the leak is assessed.
• Do not clean or repair: It is explicitly stated, "Do not clean or make any repairs to the cylinder head cover." prior to contacting TAC. Cleaning the area could obscure the source of the leak, and unauthorized repairs might complicate the diagnostic process.
• Detailed photographic evidence: Technicians must "Take detailed photos of the leaking bolts." This visual documentation is essential for Audi to evaluate the issue remotely.
• Contact TAC: After initial observation and documentation, technicians are required to "Contact TAC for further direction." This indicates that the repair strategy for this specific Audi Q5 cylinder head oil leak is determined by Audi's technical experts.
• Use current worksheets: Audi emphasizes that "Information requested in these worksheets update frequently. Please always use the latest worksheet on Elsa2go." This ensures that technicians are providing up-to-date and relevant data.
• Comprehensive information: When submitting a WEB ticket to TAC, technicians must "include all information requested in the worksheet up front." This streamlines the support process and avoids delays.

These instructions underscore the specialized nature of this oil leak issue and the need for a structured approach to its diagnosis and repair.

What Owners Should Do

If you own a 2021-2023 Audi Q5 with the DPVA engine and suspect an Audi Q5 cylinder head oil leak, it is important to take the following steps:

1. Do not attempt DIY repairs or cleaning: As per Audi's guidelines in TSB 2072716, cleaning the area or attempting to fix the leak yourself could hinder proper diagnosis and might void warranty claims.
2. Contact your authorized Audi service center: Schedule an appointment with your local Audi dealer. Inform them about the visible oil leak and mention TSB 2072716. This will help ensure they are aware of the specific manufacturer communication regarding this issue.
3. Allow for proper documentation: Your dealer's technicians will need to follow Audi's specific documentation procedures, including taking detailed photos, before proceeding with any repairs.

Following these steps will ensure your vehicle receives the correct assessment and resolution for the oil leak from the cylinder head cover bolts.

Source: NHTSA ID: 11002301