2020-2025 Audi Q5/SQ5 Exterior Aluminum Trim Pitting TSB

Symptoms

Owners of 2020-2025 Audi Q5, Q5 e quattro, SQ5, and 2021-2025 Q5 Sportback and SQ5 Sportback models may observe cosmetic issues on the exterior aluminum optic trim. The primary customer complaint is that the finish on the aluminum optic trim on the front fascia appears "spotted" or exhibits "pitting and / or shows small marks". This damage is specifically noted on the trim that surrounds the radiator grille, the underrun bar, and the side cooling air grilles.

Technical Background and Cause

Audi's Technical Service Bulletin 2074102/1 provides a detailed explanation for the occurrence of this damage. Laboratory analysis has determined that the pitting and spotting on the aluminum optic trim are due to external environmental factors. These include exposure to environmental fallout, road salt, and residues from aggressive cleaning agents. These elements degrade the trim's finish over time.

Visual Confirmation of Damage

The TSB includes several figures illustrating the typical appearance of the damage. Figure 1 shows the general areas of the front fascia where damage occurs. Figure 2 and Figure 3 provide examples of pitting and spotting specifically on the radiator grille trim. Figure 4 offers a close-up view of the damage, while Figure 5 depicts spotting and discoloration on the side cooling air grille trim. These images help confirm the presence and nature of the Audi Q5 aluminum trim pitting.

Important Warnings: Warranty Exclusion

Audi explicitly states a critical warning regarding this issue: the damage to the aluminum optic trim is considered to be caused by outside influence and is not covered by any Audi Warranty. Technical Service Bulletin 2074102/1 clarifies that while the affected trim may require replacement, "trim replacement under warranty is prohibited" due to the root cause being external factors rather than a manufacturing defect. Owners should be aware that any repairs for the Audi Q5 aluminum trim pitting will be at their own expense.

Repair Procedure Summary

For vehicles exhibiting the described Audi Q5 aluminum trim pitting, the only effective solution is the replacement of the affected trim components. The TSB explicitly states that "The damage to the trim is irreversible and cannot be repaired." This means that cleaning or polishing will not resolve the issue, and new parts are required to restore the vehicle's appearance. Owners should consult an authorized Audi service center for assessment and replacement.

Owner Action

If you notice pitting or spotting on your 2020-2025 Audi Q5 or SQ5's exterior aluminum optic trim, you should contact your authorized Audi dealer for an inspection. Be prepared for the fact that any necessary trim replacement, as outlined in TSB 2074102/1, will likely not be covered under your Audi Warranty due to the external nature of the damage. Always ensure to check with your Parts Department for the latest information on parts availability.

Source: NHTSA ID: 11002140