2023 Audi Q5 Deactivate Production Mode Test Hotfix

What is the Deactivate Production Mode Test?

When new vehicles like the 2023 Audi Q5 are manufactured, they often enter a 'production mode' or 'transport mode' to preserve battery life and protect certain systems during shipping and storage. This mode typically limits electrical functions, disables non-essential features, and may involve specific battery management settings. Before a vehicle can be delivered to a customer, this production mode must be deactivated, and a series of tests are performed to ensure all systems are fully operational and ready for normal use. This process is a critical part of the Pre-Delivery Inspection (PDI) performed by dealerships.

The Issue: Failing Production Mode Test

Audi has identified an issue where the 'Deactivate Production Mode test' is failing on certain 2023 Audi Q5 vehicles. This failure prevents dealers from completing the necessary steps to prepare the vehicle for customer delivery. A failing 2023 Audi Q5 Deactivate Production Mode test can lead to delays in vehicle handover and potential functional issues if not properly addressed before the car reaches the owner.

The Hotfix Solution

To correct this problem, Audi has released a specific hotfix identified as A_2.32.4_WFS5_etron_20231024-084024. This hotfix is communicated to dealer partners via Service Information bulletin AOS-23-40. The purpose of this hotfix is to resolve the underlying software issue that causes the 'Deactivate Production Mode test that is failing', allowing the test to complete successfully.

Repair Procedure Summary

Dealers are instructed to apply the hotfix A_2.32.4_WFS5_etron_20231024-084024 using the Offboard Diagnostic Information System (ODIS Service). The process involves accessing the hotfix through the Elsa2Go system under the 'Service References > Software/Hardware Updates' category. Once located, the hotfix is applied to the vehicle's systems to correct the failing 'Deactivate Production Mode test'. This ensures that the vehicle can successfully exit its production state and be fully prepared for customer use.

Required Tools and Software

To successfully implement the hotfix, the diagnostic tester used by the technician must meet specific software version requirements. The ODIS Application must be at version 23.1.1, and the Audi Brand software version must be 2.32.4. Ensuring these specific software versions are installed on the diagnostic equipment is crucial for the hotfix to be applied correctly and resolve the 2023 Audi Q5 Deactivate Production Mode test issue.

What Owners Should Know

This communication is primarily for Audi dealer partners to ensure proper vehicle preparation. If you are awaiting delivery of a new 2023 Audi Q5 and have concerns about its readiness or if you experience any unusual behavior with a recently delivered vehicle that might relate to initial setup, it is recommended to contact your authorized Audi dealership. They are equipped with the necessary tools and the latest software updates, including hotfix A_2.32.4_WFS5_etron_20231024-084024, to address the 'Deactivate Production Mode test that is failing' and ensure your vehicle is in optimal condition.

NHTSA ID: 10244607