2021-2022 Audi Q5/SQ5 Rear Bumper Paint Peeling TSB

Audi has released Technical Service Bulletin (TSB) 2064279/3 to address instances of Audi Q5/SQ5 paint peeling from the rear bumper cover on certain 2021-2022 Q5 and SQ5 models. This bulletin, dated March 3, 2023, supersedes an earlier bulletin, Group 69 number 21-74, and provides updated repair procedures and warranty information. The issue stems from a production inconsistency that affects paint adhesion on the bumper's edges.

Symptoms

Owners may observe that the paint on the rear bumper cover is peeling. Workshop findings indicate that the rear bumper paint appears to have lost its adhesion. This paint peel is typically located on the right, left, or both sides of the bumper cover, specifically where it meets the rear side panel. The TSB illustrates various stages of this condition, from early, subtle peeling to more advanced paint loss.

Technical Background

The root cause of the Audi Q5/SQ5 paint peeling is an inconsistency in the manufacturing process of the rear bumper cover. This inconsistency specifically affects the edges where the bumper cover meets the rear side panel. This weakness makes the painted surfaces in these areas prone to paint peeling over time. Both the right side, left side, or both sides of the bumper cover can be affected by this issue.

Important Warnings

Audi explicitly states that if the paint peeling condition described in TSB 2064279/3 occurs, the rear bumper cover must be replaced. Do not attempt to refinish the original bumper cover. Refinishing will only lead to a subsequent paint peel in the same areas over time due to the technical nature of the root cause.

Furthermore, this TSB applies only if the paint defect occurs specifically without evidence of any outside impact, such as stone chips or scuffs. Cases that show signs of external influence or deviate from the described condition should be addressed according to standard warranty policies.

Repair Procedure Summary

When Audi Q5/SQ5 paint peeling is identified, the recommended service is to replace the entire rear bumper cover. The production process for the rear bumper cover has been corrected to prevent this issue in newly manufactured parts.

For technicians, the bulletin notes that complete removal and reinstallation of the rear wheel arch trims are no longer required for bumper cover removal and reinstallation. Only partial detachment of the wheel arch trim is necessary, and reattachment of the original wheel arch trims is permitted.

Required Parts and Tools

To perform the repair, technicians will need to consult ETKA (Electronic Parts Catalog) for specific fasteners, bolts, nuts, and screws as needed per the repair manual. The correct rear bumper cover must be identified using ETKA and the vehicle's VIN. Paint is also required, listed as "MATERIAL" in Outside Material, with a maximum cost of $72.

Warranty Information

Warranty claims for this issue fall under specific claim types:

• Claim Type 950: For paint defects identified before vehicle delivery.
• Claim Type 150: For paint defects identified after vehicle delivery.

If the vehicle is outside its warranty period, this Technical Service Bulletin is for informational purposes only. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty. Documentation, including photos, videos, and/or print, is required to describe the nature and location of the defect prior to repair.

Service and Claim Details

The Service Number associated with this TSB is 6369, and the Damage Code is 0067. Labor operations for this repair include:

• Rear bumper removal and reinstallation (6369 1900)
• Rear bumper replacement (6369 5554)
• Body painting prep time (5101 7163)
• Rear bumper cover paint (6369 6150)
• Lane change assist ECM adjustment (9635 1550, if equipped)
• Diagnostic Time (0150 0000)
• Road test prior to service (No allowance)
• Road test after service (0121 0004)

Revision History

This Technical Service Bulletin, 63 23 10 2064279/3, has undergone several revisions:

• Revision 3 (March 3, 2023): Revised header to include MY 2022 and VIN break, updated service procedures, edited warranty documentation statements, and removed wheel arch trim requirements from required parts and tools.
• Revision 2 (November 23, 2021): Revised warranty information to include AASM authorization requirements.
• Revision 1 (August 26, 2021): Initial publication of the bulletin.

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Source: NHTSA ID: 10232757