2021 Audi Q5/SQ5 Instrument Cluster Warning Light TSB

Audi has released Technical Service Bulletin (TSB) 90 22 66 2067183/1 to address an issue affecting the instrument cluster in certain 2021 Audi Q5 and SQ5 models. Owners may notice an Audi Q5 instrument cluster warning where various indicator LEDs light up unexpectedly while driving. This TSB provides a solution for this intermittent display problem.

Symptoms

Owners of affected vehicles may observe "Various unexpected indicator LEDs light up intermittently in the instrument cluster while driving." This Audi Q5 instrument cluster warning often occurs when specific features are active. The TSB notes that "The phenomenon is triggered when one or more green LEDs light up, for example when the adaptive cruise control is activated." The good news is that this display issue typically resolves itself after the ignition cycle is turned off and on again.

Diagnosis

When diagnosing this issue, technicians should be aware that no relevant Diagnostic Trouble Codes (DTCs) are stored in the vehicle's system. This means the problem cannot be identified by simply scanning for fault codes. Instead, the diagnosis relies on observing the intermittent illumination of the instrument cluster LEDs as reported by the owner.

Technical Background

According to Audi, the root cause of this Audi Q5 instrument cluster warning is a calibration tolerance issue within certain instrument clusters. This manufacturing variance can lead to the unexpected lighting behavior. For newly produced parts, optimized tolerance calibration values are now being used to prevent this issue.

Repair Procedure Summary

The recommended repair for this issue involves replacing the instrument cluster. Specifically, technicians are instructed to replace the Instrument Cluster -J285-, which has a diagnostic address of 0017. This procedure should be performed following the service instructions detailed in the Elsa repair manual.

Required Parts and Tools

To complete the repair, the primary component needed is a new Instrument Cluster (Quantity 01). Additionally, fasteners, bolts, nuts, and screws may be required as per the ETKA/ELSA Repair Manual. Technicians should always consult their Parts Department and/or ETKA for the latest information and specific part bulletins before beginning the repair.

Warranty Information

This repair is covered under Audi's warranty for up to 48 months or 50,000 miles. For Certified Pre-Owned (CPO) vehicles, the claim type is G10, and ownership must be verified. It is important for owners to note that if their vehicle falls outside of any applicable warranty, this Technical Service Bulletin is for informational purposes only, and repair costs may not be covered. The Service Number for this TSB is 9025, and the Damage Code is 0040. Warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

Source: NHTSA ID: 10212945