2021-2022 Audi Q5/SQ5 Front Axle Rattling TSB 2063040/2

Symptoms

Owners of 2021-2022 Audi Q5 and SQ5 vehicles may notice "Rattling noises are coming from the front axle." These sounds typically originate from the front of the vehicle and can be a consistent or intermittent issue.

Diagnosis and Trigger Conditions

During a workshop inspection, technicians will likely find that the retaining pins are not correctly seated within the brake caliper. The technical background for this issue indicates that these retaining pins can become loose and shift out of their proper position due to vibrations experienced at the front of the vehicle. This movement of the pins then leads to the audible "Audi Q5 front axle rattling" complaint.

Important Warnings

When performing this repair, it is crucial to note that the part numbers mentioned in this TSB (2063040/2) may differ from those listed in the Electronic Parts Catalog (ETKA). Technicians must only use the parts specified in this TSB, as these include superseding part numbers designed to resolve the issue permanently.

Repair Procedure Summary

To address the "Audi Q5 front axle rattling" issue, the service procedure involves replacing the front brake pads along with the retaining pins. This ensures that the new, improved retaining pins are correctly installed and secured. The process follows the standard repair manual instructions for removing and installing front brake pads, specifically referencing the Repair Manual>>Chassis>>Brake System>>Mechanical Components>>Front Brakes>>Brake Pads Removing Installing sections. The measure aims to ensure the retaining pin remains seated in the brake caliper permanently, preventing future occurrences of the rattling noise.

Required Parts and Tools

Specific parts are required for this repair, and it's important to use those listed in TSB 2063040/2. These include:

• Fasteners, Bolts, Nuts, and Screws: As needed per the Repair Manual (refer to ETKA/ELSA for specifics).
• Set of Brake Pads: One set (refer to ETKA for specifics).
• Retaining Pins: Part number 80A615145A (refer to ETKA for quantity).

Warranty Information

This repair is covered under warranty for vehicles up to 48 months or 50,000 miles, using Claim Type 110. For Audi Certified Pre-Owned (CPO) vehicles, Claim Type G10 applies, requiring verification of owner eligibility. If the vehicle falls outside of these warranty conditions, this Technical Service Bulletin (TSB) serves as an informational guide only. The service number for this operation is 4739, with a damage code of 0010. Specific labor operations include 4636 2050 for removing and reinstalling front disc pads and 4405 2000 for wheel removal and reinstallation. A road test after the service, with labor operation 0121 0004 (10 TU), is also part of the procedure. All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

Owner Action

If you own a 2021-2022 Audi Q5 or SQ5 and are experiencing a "Audi Q5 front axle rattling" sound, it is recommended to schedule an appointment with an authorized Audi service center. Inform them about the rattling noise from the front axle. Reference Technical Service Bulletin 47 22 10 2063040/2, which supersedes TSB 21-09, to ensure they are aware of the specific repair procedure for the brake retaining pins.

---

Source: NHTSA ID 10208203