2020-2022 Audi Q5/SQ5 Suspension Strut Tower Paint Finish TSB

Audi Technical Service Bulletin (TSB) 50 21 07 2064464/1 addresses a cosmetic concern regarding the painted surface of the suspension strut tower in certain 2020-2022 Audi Q5 and SQ5 models, including the Q5 Sportback. This TSB clarifies that while the finish may appear imperfect, it does not impact the vehicle's structural integrity or safety. Owners searching for information about the Audi Q5 suspension strut tower paint issue will find details on its origin and Audi's official stance.

Symptoms

Owners of affected 2020-2022 Audi Q5 and SQ5 vehicles may observe a poorly finished painted surface on the top of the suspension strut tower. The underlying metal surface might appear to be inadequately prepared before painting. This can manifest as coarse sanding marks, particularly visible near where the Vehicle Identification Number (VIN) is stamped.

Visible scoring may also be present through the painted top coat. Additionally, some areas may show residual weld splatter that was not completely removed during the manufacturing process.

Technical Background

During the production process, when the suspension strut tower is joined to adjacent structural components, weld splatter can occur. After cooling, this splatter adheres to the metal surfaces. To remove this, the surfaces undergo grinding and sanding.

Audi's technical background explains that in some cases, this grinding and sanding process was not as refined as necessary. This can lead to visible scoring or marks appearing through the final painted top coat, creating the cosmetic issue with the Audi Q5 suspension strut tower paint.

Production Improvement

Audi has implemented improvements to the finishing process for this specific surface in production. This indicates that newer vehicles are less likely to exhibit this particular cosmetic condition.

Important Warnings for Owners

Audi Technical Service Bulletin 50 21 07 2064464/1 explicitly states: "Do not repair or file a warranty claim for this condition. It in no way constitutes a structural compromise and is purely cosmetic in nature. Please explain this to the customer."

Furthermore, the TSB clarifies that it is "informational only and not applicable to any Audi Warranty." This means that dealers are instructed not to perform repairs for this cosmetic issue under warranty.

What Owners Should Know

If you notice a poorly finished painted surface on your 2020-2022 Audi Q5 or SQ5 suspension strut tower, it is important to understand that this is considered a purely cosmetic condition by Audi. It does not affect the structural integrity or safety of your vehicle. There is no need for concern regarding the vehicle's performance or long-term durability due to this specific issue. As per TSB 50 21 07 2064464/1, no repair is required, and it will not be covered under Audi's warranty.

Source: NHTSA ID 10201501