Bulletin de service

2021 Audi Q5 / SQ5 Sloshing Water Noise in Footwell TSB

A manufacturer communication (TSB NHTSA ID 10185249) addresses a sloshing water noise in the footwell area of 2021 Audi Q5 and SQ5 vehicles. This bulletin provides repair instructions to resolve the issue, ensuring a quieter cabin experience for owners.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Audi Q5
2021 Audi Q5 — 2021 Audi Q5 sloshing water noise
Editorial illustration generated for this article.
2021 Audi Q5 sloshing water noise2021 Audi SQ5 sloshing water noiseAudi Q5 footwell water noiseAudi SQ5 footwell water noiseNHTSA ID 10185249TSB 10185249Audi Q5 water noise repairAudi SQ5 water noise repairAudi Q5 STRUCTURE:BODY; EQUIPMENTAudi SQ5 STRUCTURE:BODY; EQUIPMENT
Audi SQ5
2021

Owners of 2021 Audi Q5 and SQ5 models may notice an unusual sloshing water noise emanating from the footwell area. This issue, detailed in a Technical Service Bulletin (TSB) with NHTSA ID 10185249, provides a clear path for resolution. The bulletin outlines the necessary repair instructions to eliminate this distracting sound, ensuring a more pleasant driving experience.

Symptoms of Sloshing Water Noise

The primary symptom is a distinct sloshing or gurgling sound, particularly noticeable when the vehicle accelerates, brakes, or turns. This 2021 Audi Q5 sloshing water noise indicates that water has accumulated within the vehicle's body structure, specifically in the footwell region. Owners might hear this sound from either the driver's or passenger's side footwell.

Diagnosis of the Issue

This TSB addresses issues related to the vehicle's "STRUCTURE:BODY; EQUIPMENT" component. The presence of a sloshing water noise typically points to water ingress or inadequate drainage within the vehicle's body. Common causes for such accumulation include clogged drain channels, compromised body seals, or issues with the HVAC condensate drain system. Technicians will need to thoroughly inspect these areas to pinpoint the exact source of water accumulation.

Repair Procedure Summary

The manufacturer communication, NHTSA ID 10185249, provides detailed repair instructions for addressing the 2021 Audi Q5 sloshing water noise. While the specific steps are outlined for technicians, the general approach involves identifying the source of water entry or blockage, draining any accumulated water, and then sealing or clearing the affected areas to prevent future recurrence. This may include clearing blocked body drains, repairing seals, or addressing other structural elements that contribute to water retention.

What Owners Should Do

If you experience a 2021 Audi Q5 sloshing water noise in your vehicle's footwell, it is recommended to schedule an appointment with an authorized Audi dealership. Inform them about the sloshing noise and mention the manufacturer communication with NHTSA ID 10185249. The dealership technicians are equipped with the specific repair instructions to diagnose and resolve this condition effectively.


Source: NHTSA ID 10185249

What Audi Q5 owners report

Counted from the records in our database across 18 model years.

1,386
Owner complaints
35
Recalls
4,663
Service bulletins
68
Crashes reported
13
Fires reported
63
Injuries reported

The 2021 model year

74 complaints, the 9th most of 18 model years on file. Owners reported 2 crashes, 0 fires and 2 injuries for this year, which also has 8 recalls on file.

Structure and Equipment, the system this article covers, accounts for 84 of 1,386 complaints (6%), including 3 for 2021.

Complaints by model year

Model years with the most complaints for the Audi Q5
2010100
2011143
2012168
201392
2014106
2015100
201678
2018209
201953
202174

Most-reported systems

  1. Engine — 338
  2. Air Bags — 259
  3. Electrical System — 230
  4. Fuel/Propulsion System — 140
  5. Steering — 99

Latest recalls for the 2021 model year

  • 25V080000 — Electrical System (Feb 2025)
  • 23V842000 — Electrical System (Dec 2023)
  • 22V753000 — Engine And Engine Cooling (Oct 2022)
All 2021 recalls →Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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