Service Bulletin

2021 Audi Q5 Noises or DIS Message TSB

Audi has issued a Technical Service Bulletin (TSB) for the 2021 Audi Q5 to provide repair instructions for unusual noises or messages appearing in the Driver Information System (DIS) display. This TSB, identified by NHTSA ID 10185222, helps technicians diagnose and resolve these issues.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2021 Audi Q5
2021 Audi Q5 — 2021 Audi Q5 manufacturer_communication
Editorial illustration generated for this article.
101852222021 Audi Q5noisesDIS display messagemessage in the DIS displayELECTRICAL SYSTEMEQUIPMENTELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)TSBAudi Q5 noises or DIS message

Symptoms

This 2021 Audi Q5 manufacturer_communication addresses concerns where owners might experience unusual noises or see a specific message displayed in the Driver Information System (DIS). These symptoms indicate a potential issue that requires attention from a qualified technician.

Diagnosis / Trigger Conditions

This Technical Service Bulletin (TSB) is issued to guide technicians in accurately diagnosing the root cause of the reported noises or the specific message appearing in the DIS display. The TSB provides comprehensive repair instructions designed to help identify and resolve the underlying problem within the vehicle's electrical or equipment systems.

Repair Procedure Summary

The bulletin outlines detailed repair instructions for technicians to follow. These instructions are intended to effectively address and resolve the conditions leading to the noises or the DIS display message. The goal is to restore normal vehicle operation and eliminate any warning indicators related to the ELECTRICAL SYSTEM, EQUIPMENT, or the ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER (OTHER THAN PROPULSION) component.

Owner Action

If you own a 2021 Audi Q5 and are experiencing noises or a message in the DIS display, it is recommended to contact your authorized Audi dealership. Reference this manufacturer communication (NHTSA ID 10185222) when scheduling your service appointment. The dealership will be able to perform the necessary diagnosis and apply the repair instructions detailed in this 2021 Audi Q5 manufacturer_communication.


Source: NHTSA ID 10185222

Frequently Asked Questions

What kind of issues does the 2021 Audi Q5 manufacturer_communication address?
This manufacturer communication addresses issues related to unusual noises or specific messages appearing in the Driver Information System (DIS) display of the 2021 Audi Q5.
How can I get my 2021 Audi Q5 checked for these issues?
If your 2021 Audi Q5 is experiencing noises or DIS display messages, you should contact an authorized Audi dealership. They can use the repair instructions provided in this TSB (NHTSA ID 10185222) to diagnose and fix the problem.
Is there a specific fault code associated with the noises or DIS message?
The provided summary does not list specific DTCs or fault codes, but the TSB (NHTSA ID 10185222) contains detailed repair instructions to address the underlying causes of these symptoms.

What Audi Q5 owners report

Counted from the records in our database across 18 model years.

1,386
Owner complaints
35
Recalls
4,663
Service bulletins
68
Crashes reported
13
Fires reported
63
Injuries reported

The 2021 model year

74 complaints, the 9th most of 18 model years on file. Owners reported 2 crashes, 0 fires and 2 injuries for this year, which also has 8 recalls on file.

Electrical System and Equipment, the system this article covers, accounts for 233 of 1,386 complaints (17%), including 27 for 2021.

Complaints by model year

Model years with the most complaints for the Audi Q5
2010100
2011143
2012168
201392
2014106
2015100
201678
2018209
201953
202174

Most-reported systems

  1. Engine — 338
  2. Air Bags — 259
  3. Electrical System — 230
  4. Fuel/Propulsion System — 140
  5. Steering — 99

Latest recalls for the 2021 model year

  • 25V080000 — Electrical System (Feb 2025)
  • 23V842000 — Electrical System (Dec 2023)
  • 22V753000 — Engine And Engine Cooling (Oct 2022)
All 2021 recalls →

Recent owner reports about electrical system and equipment

Vehicle Information: 2021 Audi Q5 Component Affected: Electrical System / Electronic Control Unit (Body Control Module / BCM2) Description of Safety Defect: The vehicle suffered a catastrophic failure of the Body Control Module (BCM / BCM2) caused by water…

2021 Audi Q5 owner, Sep 2026

On 8/3/26, my 2021 Audi Q5 began throwing numerous different malfunction/error alerts and the engine turned off while driving after a bottle of water had partially spilled onto our backseat behind the drivers side.

2021 Audi Q5 owner, Aug 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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