2023-2026 Audi Convenience Opening Not Working TSB

Owners of various 2023-2026 Audi models may experience an issue where the convenience key does not open the vehicle. This condition, often referred to as the Audi e-tron convenience opening not functioning, is addressed by Audi Technical Service Bulletin (TSB) 2077443/2.

This TSB clarifies that the problem typically arises when the "Open with convenience key" option is inadvertently deactivated within the vehicle's Multi Media Interface (MMI) central locking settings. While the convenience key might still be able to lock and start the vehicle, it fails to perform the convenience opening function.

Symptoms

Owners will notice that their vehicle's convenience key does not perform the convenience opening function. This means the vehicle will not unlock or open automatically when the key is nearby, even if other key functions like locking and starting the engine still work.

Diagnosis

The core of this issue lies in the MMI settings. The option labeled "Open with convenience key" is found to be deactivated under the central locking settings. This deactivation prevents the convenience opening feature from operating as intended.

Repair Procedure Summary

Rectifying this issue involves a straightforward adjustment within the vehicle's MMI system. Technicians or owners can activate the "Open with convenience key" option directly in the MMI under the central locking settings. This simple activation restores the convenience opening functionality.

Owner Action

If you are experiencing an Audi e-tron convenience opening issue or a similar problem with your convenience key, first check your vehicle's MMI settings. Navigate to the central locking options and ensure that "Open with convenience key" is activated. For detailed instructions, consult your Audi owner's manual under the "Opening and closing --> Adjusting the settings for the central locking system" chapter. If the issue persists after checking the MMI settings, it is recommended to visit an authorized Audi service center for further diagnosis.

Warranty Information

Audi states that TSB 2077443/2 is for informational purposes only. This means the described procedure is not applicable to any Audi Warranty claims.

Source: NHTSA ID 11027372