2023-2025 Audi Steering Wheel Trim Creaking Noise TSB

Symptoms of Steering Wheel Trim Noise

Owners of certain 2023-2025 Audi models may notice a distinct creaking noise emanating from the steering wheel. This Audi steering trim noise typically occurs when the driver grasps the steering wheel at the bottom. The noise can be intermittent or consistent, depending on how the steering wheel is handled.

Audi has provided a short video clip demonstrating the sound, which technicians can access via a QR code or a direct link to help confirm the symptom.

Technical Background

According to Audi, the root cause of the creaking noise is the absence of lubricant on the contact surfaces between the steering wheel trim and the steering wheel itself. This omission occurred during the manufacturing process when the trim was originally fitted.

Repair Procedure Summary

Addressing the Audi steering trim noise involves a precise lubrication process. Technicians will follow these steps:

1. Airbag Removal: The driver's airbag must be carefully removed. This step requires adherence to specific safety instructions found in ElsaPro, Audi's workshop information system.
2. Upper Steering Wheel Trim Removal: The upper steering wheel trim (identified as item 6 in Figure 4, a steering wheel overview diagram) is then removed. This involves unscrewing four securing bolts and carefully unclipping the trim from the steering wheel.
3. Lower Steering Wheel Trim Removal: Next, the lower steering wheel trim (item 7 in Figure 4) is carefully unclipped and removed.
4. Lubricant Application: A special lubricant is applied to the contact surfaces between the trim and the steering wheel. Figures 2, 3, 5, and 6 in the TSB provide detailed visual guidance on the exact locations for lubricant application, ensuring only the necessary areas are treated.
5. Reassembly: Once lubrication is complete, the trim pieces and airbag are reinstalled in reverse order of removal.

Required Tools or Parts

To perform this repair, technicians will need the following:

• Fasteners, Bolts, Nuts, and Screws: As specified in the Repair Manual, available via ETKA/ELSA.
• Special Lubricant: Part number G052172M2 (Quantity 0.1).

Warranty Information

For vehicles still under warranty, this repair is typically covered. Audi specifies the following details for warranty claims:

• Service Number: 4810
• Damage Code: 0020
• Labor Operations:
  • Remove and install driver airbag: 6958 19XX
  • Remove and install steering wheel trim: 4812 1999 (10 TU)
  • Modify steering wheel trim: 4812 4999 (5 TU)
• Claim Comment: As per TSB 2080117/2

If the vehicle is outside of its warranty period, this Technical Service Bulletin serves as informational guidance for diagnosis and repair.

Owner Action

If you are experiencing a creaking Audi steering trim noise in your 2023-2025 Audi model, it is recommended to contact an authorized Audi dealer. They can diagnose the issue, confirm if your vehicle is affected by TSB 2080117/2, and perform the necessary lubrication procedure. The repair typically involves a few hours of labor.

Source: NHTSA ID 11027341