2022-2026 Audi Virtual Cockpit Display Marks TSB

Audi has issued Technical Service Bulletin (TSB) 2070020/6 to address a concern regarding semi-circular marks appearing on the edges of the virtual cockpit display in various 2022-2026 Audi models. This bulletin, released on July 31, 2025, provides diagnostic and repair procedures for this specific issue.

Symptoms of Audi Virtual Cockpit Display Marks

Owners may observe several symptoms related to the Audi virtual cockpit display marks. The primary complaint is the presence of "semi-circular marks on the edges of the display glass." These marks can affect the overall appearance and functionality of the instrument cluster. Other reported issues include:

• Pixel malfunction in the display.
• Incorrect readings or information displayed.
• General appearance or surface imperfections.
• Incorrect operation sequence of display elements.

These issues are categorized under general instrument display functionality and component-related automotive fluid concerns, indicating potential internal display damage.

Diagnosis and Trigger Conditions

The root cause of the Audi virtual cockpit display marks is identified as a discrepancy in the manufacturing process of the display. Audi implemented an optimized manufacturing process for the instrument cluster display screen on September 1, 2024. Therefore, this TSB specifically applies to vehicles where the instrument cluster was produced before this date.

To diagnose if your vehicle is affected, a technician will need to determine the production date of the instrument cluster. This is done using a self-diagnosis procedure:

1. Access diagnostic address 17 using a diagnostic tool.
2. Navigate to the control module OBD dropdown and select "Identification."
3. Click "show expanded identification."
4. Expand the "Fazit identification" and document the "Day of manufacture."

If the documented production date of your instrument cluster is before September 1, 2024, then TSB 2070020/6 is applicable to your vehicle.

Repair Procedure Summary

The recommended repair for the Audi virtual cockpit display marks involves replacing the affected instrument cluster. If the diagnosis confirms that the instrument cluster was produced before September 1, 2024, the technician will proceed with the following steps:

1. Replace the Audi Virtual Cockpit -J285- unit. This replacement must be performed according to the detailed instructions provided in the ELSA repair manual.
2. For warranty claims, it is mandatory to attach clear photos documenting the complaint. These photos must include the vehicle's VIN and the date, be unedited, in focus, and taken with sufficient light. The location of the problem should be clearly marked if appropriate, to assist with parts analysis.

Required Tools or Parts

To perform the repair described in TSB 2070020/6, specific tools and parts are required:

• Instrument Cluster: A new instrument cluster unit, identified as the Audi Virtual Cockpit -J285-, will be required. Specific part numbers should be referenced in ETKA (Electronic Parts Catalog).
• Fasteners: Any necessary fasteners, bolts, nuts, and screws for removing and installing the dash panel insert should also be obtained via ETKA.
• Diagnostic Tools: A VAS tester, specifically models VAS 6160 or VAS 6150, running the current version of ODIS (Offboard Diagnostic Information System) on Windows 10, is essential for diagnosis and potentially for coding the new instrument cluster.

Important Warnings

Owners should be aware that warranty claims for this issue are subject to the Audi Warranty Policies and Procedures Manual. If your vehicle is outside of its applicable warranty period, this Technical Service Bulletin is considered informational only, and any repair costs may not be covered by Audi.

Revision History

TSB 2070020/6 is the latest revision of this bulletin. Previous revisions include:

• Revision 6: Updated control units (current version).
• Revision 5 (December 16, 2024): Added models and updated service instructions.
• Revision 4 (September 10, 2024): Added Model Years 2024 and 2025, updated production solution details, service instructions, and warranty information.

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Source: NHTSA ID: 11021446