2023-2025 Audi Technical Issues: Brake Pulsation, MIB3, Windows

Symptoms and Identified Issues

Audi has compiled a list of common on-car issues affecting various models from 2023 to 2025. Owners may experience one or more of the following symptoms:

• Brake Pulsation: Drivers of the 2023-2024 Audi Q8 e-tron may notice a pulsating sensation when braking. This issue requires specific measurements and adherence to TSB 2022584.
• Steering Column Switch Dislocation: In 2024-2025 Audi Q7 and Q8 models, the steering column switch may become dislocated from its column.
• Slow MIB3 System Startup: Owners of 2024-2025 Audi A4, A5, Q5, A6, A7, Q7, and Q8 vehicles might experience the MIB3 infotainment system taking an unusually long time to load at startup. During initial bootup, the "User" tile might be missing, and the system may load as a guest user, though it typically functions normally afterward.
• Window Not Closing/Reversing Direction: For 2022-2025 Audi Q8 models, the front or rear windows may not close completely, or they might reverse direction autonomously.

Diagnosis and Recommended Actions

Audi has provided specific instructions for dealerships to address these concerns:

• For brake pulsation (2023-2024 Audi Q8 e-tron brake pulsation): Technicians are instructed to take pictures of the brake disc and pads and perform Run-Out measurements, following TSB 2022584. These measurements must be included in the Technical Assistance Center (TAC) case.
• For steering column switch dislocation: Dealerships should contact the TAC with photos attached for further guidance.
• For slow MIB3 system startup: On-site analysis is required, and the TAC should be contacted for further instructions.
• For window issues: If a window doesn't close correctly or reverses direction, the TAC should be contacted for further direction.

Owner Action

If you are experiencing any of the symptoms described, especially the 2023 Audi e-tron brake pulsation, it is crucial to contact your authorized Audi dealership. Audi advises contacting their Helpline before attempting any repairs. Your dealership will follow the manufacturer's guidelines to diagnose and resolve the issue, including contacting the Technical Assistance Center (TAC) for specific cases and following any relevant Technical Service Bulletins like TSB 2022584.

Source: NHTSA ID: 11020361