2022-2025 Audi On-Car Analysis: Brake Pulsation, MMI, Windows

Audi has released an On-car analysis list dated June 25, 2025, detailing several issues observed in various 2022-2025 Audi models. This document serves as an internal guide for technicians, outlining symptoms and initial steps for diagnosis, often requiring contact with the Technical Assistance Center (TAC) for further instruction. Owners experiencing these symptoms should be aware of these known issues.

Important Warnings

Audi explicitly states: "Please contact Audi Helpline before attempting repair." For several issues, the document advises to "Contact TAC for further direction" or notes that "On site analysis needed." This indicates that these are complex issues requiring specialized diagnostic procedures and should not be attempted by owners or independent repair shops without Audi's guidance.

Brake Pulsation

Affected Vehicles: 2023-2024 Audi Q8 e-tron

Owners of the 2023-2024 Audi Q8 e-tron may experience "Brake pulsation." This symptom suggests an issue with the braking system, potentially related to the brake discs or pads.

Diagnosis and Recommended Action

For diagnosing the 2023 Audi e-tron brake pulsation, technicians are instructed to take "Pictures of the brake disc; brake pads." They must also "Proceed with Run-Out measurements" and are specifically directed to "follow TSB 2022584" for this procedure. It is crucial to "Include measurements in the TAC case" when contacting the Technical Assistance Center for further guidance.

Steering Column Switch Dislocation

Affected Vehicles: 2024-2025 Audi Q7, Q8

Some 2024-2025 Audi Q7 and Q8 owners have reported that the "Steering column switch is dislocated from the column." This physical displacement of the steering column switch can lead to various operational problems or discomfort.

Diagnosis and Recommended Action

If a customer states that the steering column switch is dislocated, technicians are advised to "Contact TAC with photos attached for further direction." This suggests that visual evidence is necessary for Audi's technical support to provide appropriate repair steps.

Slow MIB3 MMI Startup

Affected Vehicles: 2024-2025 Audi A4, A5, Q5, A6, A7, Q7, Q8

Owners of various 2024-2025 Audi models equipped with the MIB3 infotainment system may notice that the "MIB3 takes a long time to load at startup." During the initial bootup, the "MMI system takes a long time to load." A common associated symptom is that the "User" tile is missing from the MMI home page. In such cases, the MMI will typically load as a guest user, though the "MMI system works normally otherwise" once loaded.

Diagnosis and Recommended Action

Addressing this slow MIB3 MMI startup issue requires "On site analysis needed." Technicians are instructed to "Contact TAC for further instruction" to determine the root cause and appropriate repair for this software-related behavior.

Window Malfunction

Affected Vehicles: 2022-2025 Audi Q8

For 2022-2025 Audi Q8 models, a concern has been noted regarding the "Front or rear window not closing correctly/reverses direction." The analysis states that "The affected window doesn't close completely but reverses it's direction." In some instances, "the window opens autonomously," indicating an unpredictable and potentially unsafe operation of the power windows.

Diagnosis and Recommended Action

When encountering a window that doesn't close completely or reverses direction, technicians must "Contact TAC for further direction." This implies that specific diagnostic steps or software recalibrations may be required to resolve this window malfunction.

Owner Action

If you are experiencing any of these issues, such as a 2023 Audi e-tron brake pulsation, a dislocated steering column switch, slow MIB3 MMI startup, or window malfunctions, it is critical to contact your authorized Audi service center or the Audi Helpline. Do not attempt repairs yourself, as specialized diagnosis and instructions from Audi's Technical Assistance Center are required for these specific concerns. Be prepared to describe the symptoms in detail and provide any relevant information about when the issue occurs.

NHTSA ID: 11020361